Sephora Retail Assistant (Beauty Advisor)

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Location
MelbourneVictoriaAustralia
Employment
Full-Time
Seniority
Entry-Level
Compensation
$28.08/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
May 4, 2026

About %s

Sephora is a global beauty retailer known for a broad assortment of prestige cosmetics, skincare, haircare and wellness brands. Operating within the LVMH group, Sephora combines a fast-paced retail environment with structured training and cross-brand mobility across the wider luxury portfolio. In Australia and New Zealand the business operates multiple stores alongside a growing e-commerce platform and a regional head office.

Sephora Melbourne (Chadstone) is hiring a Retail Assistant (Beauty Advisor) — full-time role, $28.08/hr + super. Join the leading global beauty retailer.

Role & Responsibilities

  • Deliver exceptional, personalised customer service across beauty, skincare, haircare and wellness categories to inspire trial and loyalty.
  • Provide expert product demonstrations, tailored recommendations and skincare or make-up advice to meet client needs and drive sales.
  • Promote and enrol customers in the CRM loyalty programme, explaining benefits and features to increase retention and lifetime value.
  • Support store operations including merchandising, stock replenishment, visual standards and point-of-sale transactions.
  • Participate in onboarding, ongoing in-store training and the online learning platform; cross-train across departments and cover key trading periods.

Qualifications

  • Proven sales experience in a retail or customer-facing environment; previous beauty or cosmetics retail experience preferred.
  • Excellent interpersonal and communication skills with a strong customer-service orientation.
  • Availability to work key trading times including late nights and weekends (typically Thurs–Sun) and willingness to provide at least three full days of availability.
  • A demonstrated interest in beauty trends, product innovation and continuous learning.

Skills

Customer service Retail sales Beauty consultation Product knowledge (skincare, cosmetics, haircare, wellness) CRM

Experience

Entry-level. Prior retail or customer-facing sales experience is preferred; on-the-job training and continuous learning are provided.

Education

High school diploma or equivalent preferred; formal beauty qualifications are advantageous but not required.

Workplace

This position is based in Melbourne, Victoria, Australia.

Compensation

The base compensation for this position is AUD 28.08 per hour.

Benefits

Opportunities for professional development in Australia & New Zealand and across LVMH brands; gifted products and up to 45% store discount; paid parental leave, birthday leave and personal leave; discounted gym memberships and 24/7 mental health programs; life insurance; access to a proprietary online learning platform; social calendar.

Culture

Sephora cultivates an inclusive, discovery-driven workplace that celebrates diversity and creativity. The retail environment emphasizes continuous learning, visible career pathways and collaboration across a global luxury network.

About %s

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Client Advisor — Beauty», «Retail Sales Consultant», «Store Beauty Consultant», «Sales Associate — Cosmetics», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.