Sephora Retail Assistant (Beauty Advisor)
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Sephora Melbourne (Fountain Gate) seeks a Retail Assistant (Beauty Advisor) — Part-time, $35.10/hr + super. Join the team to deliver expert beauty service.
Overview
Sephora is a leading global beauty retailer and part of the LVMH group, offering a curated mix of makeup, skincare, haircare and wellness brands. The business operates an experiential, service-led retail model and maintains a growing footprint across Australia and New Zealand alongside a digital platform and a corporate head office in Sydney.
Role & Responsibilities
- Deliver exceptional, consultative customer service to inspire and assist clients across beauty, skincare, haircare and wellness categories.
- Provide product demonstrations, personalised recommendations and clienteling to drive conversion and repeat purchase.
- Promote and enrol customers in the store CRM programme, explaining benefits and features to deepen client relationships.
- Participate in onboarding, ongoing training and cross‑training sessions to maintain up-to-date product and technical knowledge.
- Operate point-of-sale systems, handle transactions accurately and assist with stock replenishment and visual merchandising as required.
- Support store trading during peak hours, including late nights and weekends, and contribute to a collaborative team environment.
Qualifications
- Previous sales experience in retail or a customer-facing environment preferred.
- Excellent interpersonal and communication skills with an ability to build rapport and long-term client relationships.
- Flexible availability, ideally able to provide three full days including late nights, weekends and peak trading periods (Thursday–Sunday).
- Right to work in Australia.
Skills
Experience
Entry-level role; prior retail or customer-facing sales experience is preferred but comprehensive onboarding and continuous training are provided.
Education
High school diploma or equivalent preferred; tertiary study or vocational training in beauty, retail or related fields is advantageous but not required.
Workplace
This position is based in Melbourne, Victoria, Australia. Cerulean lists 28 open roles in Melbourne. The broader Victoria area accounts for 33 active listings on Cerulean. In Australia as a whole, Cerulean currently features 180 open positions, with 2 posted this week.
Compensation
The base compensation for this position is AUD 35.10 per hour.
Benefits
Opportunities for local and global career development; gifted products and up to 45% staff discount; paid parental leave, birthday leave and personal leave; discounted gym memberships and 24/7 mental health support; life insurance; access to a dedicated online learning platform; social events.
Culture
Sephora cultivates an inclusive, discovery-driven retail culture that celebrates diversity and continuous learning. The workplace encourages curiosity about new beauty trends and cross‑brand collaboration within the broader LVMH community, offering abundant development opportunities for ambitious retail professionals.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Retail Sales Assistant», «Client Advisor — Beauty», «Cosmetics Consultant», «Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.