Sephora Regional Trainer
Sephora — Regional Trainer in Bordeaux (full-time). Lead regional learning programs, deliver field coaching and create pedagogical content across France.
Overview
Sephora is a leading global beauty retailer and a maison within the LVMH group. The brand unites a wide assortment of prestige and niche beauty labels alongside its own Sephora Collection, operating a large network of stores and digital channels across multiple markets. As an employer, Sephora positions itself as fast-moving, retail-centric and innovation-led, with established learning and development functions to support store teams and brand partners.
Role & Responsibilities
- Define and deploy the regional training strategy in alignment with commercial priorities and the Learning & Development roadmap.
- Act as a trusted business partner for Regional Directors and HR, monitoring, challenging and animating training KPIs.
- Design, deliver and facilitate classroom and remote training modules from the catalogue; lead field coaching, in-store accompaniment and post-training reinforcement.
- Observe and refine the sales ritual, client service proposition and product valorisation through on-the-job coaching.
- Develop, adapt and author pedagogical content and learning materials (using flashgrid method where applicable) to meet network needs.
- Lead or contribute to cross-functional L&D projects and operational roll-outs across the region.
- Facilitate regional meetings, conventions and training events; strengthen relationships with brand partners and network stakeholders.
- Monitor and promote the adoption of digital learning tools among store teams and advise on new training formats.
Qualifications
- Minimum 5 years’ experience in retail training, learning & development or retail management, preferably in beauty or luxury retail.
- Proven ability to deliver classroom and field-based training and coaching at scale.
- Excellent interpersonal, presentation and facilitation skills; confident public speaker.
- Strong stakeholder management and project leadership capabilities; business-partner mindset.
- Autonomous, proactive and energetic, with a culture of feedback and coaching.
- Availability to travel across France regularly.
- Fluent English (spoken); strong written communication and presentation skills (PowerPoint).
- Knowledge or interest in neuroscience-based learning is a plus.
Skills
Experience
At least 5 years of progressive experience in retail training, learning & development or store management, with demonstrated impact on commercial KPIs and experience delivering both classroom and in-store coaching across multiple locations.
Education
Bachelor's degree (or equivalent) in Education, Human Resources, Business or a related discipline — or equivalent professional experience in retail L&D.
Workplace
This position is based in Bordeaux, Nouvelle-Aquitaine, France. Cerulean lists 9 open roles in Bordeaux, including 1 posted recently. The broader Nouvelle-Aquitaine area accounts for 27 active listings on Cerulean, 3 of which are new. In France as a whole, Cerulean currently features 4.319 open positions, with 78 posted this week.
Culture
Sephora fosters an inclusive, fast-paced retail culture that values creativity, diversity and continuous learning. The environment encourages cross-functional collaboration, internal mobility and practical leadership development within a global LVMH network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.