Sephora Regional Asset Protection Director

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Lead and maximize Asset Protection strategy across the region’s stores, with accountability for inventory shrink results and reducing liability through safe work practices.
• Drive an additional function—Organized Retail Crime & Safety, AP Training/Policy & Procedure, or AP Operations & Implementation—in support of department objectives.
• Directly manage District Asset Protection Managers (DAPMs), who manage Store Asset Protection Partners (SAPPs).
• Maintain accountability for shrink reduction, investigations, and consistent safe business practices.
• Build field partnerships that support sales, profit, client experience, and asset protection.
• Identify market-specific opportunities and develop shrink-reduction strategies with DAPMs by reviewing theft patterns, managing investigations, and adjusting staffing.
• Guide DAPMs in maximizing investigations through exception-based reporting, camera technology, behavioral interviews, and law enforcement resources.
• Recommend physical security measures for existing and future store locations to the VP, Asset Protection.
• Visit stores with DAPMs and cross-functional partners to identify opportunities to improve shrink and reduce liability.
• Manage regional budgets for Asset Protection staffing, guards, team travel, meetings, and physical security.
• Hold regular one-on-one conversations with DAPMs and create individual development plans.
• Build an inclusive environment and develop diverse teams and leaders.
• Develop regional talent, succession, and development plans to support business objectives and growth plans.
• For Organized Retail Crime & Safety: develop and maintain national partnerships with retailers, law enforcement, and industry partners to enhance investigations and safety strategies; manage nationwide meetings, training, certification, support materials, and reporting; and develop crisis-intervention programs, including de-escalation, active-shooter, and disengagement techniques.
• For AP Training/Policy & Procedure: develop and update Asset Protection training, policies, and procedures for Asset Protection and store teams; support company diversity, equity, and inclusion initiatives with Asset Protection expertise.
• For AP Operations & Implementation: represent the Asset Protection team on Field Support Center (FSC) project teams affecting stores; solicit feedback from the team and share critical insights; and provide formal updates to leadership.
• Demonstrate Sephora’s values: welcome all to the world of beauty; lead with passion and heart; imagine fearlessly and make it happen; grow and win together; and inspire, uplift, and celebrate.

Qualifications

• At least 8 years of Asset Protection experience in multi-unit retail environments.
• Understanding of criminal and civil law as it applies to retail.
• Ability to manage time across multiple tasks and changing priorities.
• Wicklander-Zulawski, Reid, or similar certification.
• Excellent verbal and written communication skills, with the ability to influence business partners at all levels.
• Ability to build teams by identifying talented store and district leaders who can train and develop teams to reduce shrink while maintaining a safe environment for clients.
• Proficiency with Asset Protection applications, MS Office (Excel, Word, and PowerPoint), and store systems, including exception-based reporting, EAS, and CCTV.
• Ability to travel routinely within assigned locations; travel is approximately 70% of the job and includes local and out-of-town travel.

Skills

Experience

8+ years of Asset Protection experience within multi-unit retail environments

Compensation

The base compensation for this position ranges from USD 165,155 to USD 184,585 per annum.

Benefits

Medical, dental, and vision coverage; employer-paid disability and life insurance; 401(k) with a 4% match; FSA and HSA programs; student debt retirement plan with qualifying student loan payments eligible for Sephora’s 401(k) match; PTO, flexibility, and protected leave; training, development, and tuition reimbursement; 30% discount on merchandise and services, free products or gratis, and flash-sale discounts on LVMH brand products; free mental health and financial coaching through Modern Health and Financial Finesse, with 24/7 access; volunteer and donation matching. Some benefits have eligibility requirements and may depend on job classification and length of employment.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.