Sephora Quality & Regulatory Project Manager

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Define, implement, and optimize quality and regulatory strategies and processes specific to product distribution in UK and European markets
• Ensure compliance of products and packaging with current regulations in relevant countries
• Organize, supervise, and monitor product and supplier quality audits and controls
• Establish and maintain recording and monitoring systems for product quality, compliance, and safety data
• Manage non-conformities by liaising directly with suppliers and internal teams to ensure prompt and effective issue resolution
• Monitor regulatory developments, assess potential impacts on the project, and propose necessary adjustments
• Draft and negotiate quality and regulatory clauses in contractual documents with suppliers and internal stakeholders
• Facilitate coordination and exchanges with suppliers for compliance procedure implementation
• Establish synergies with central and local internal teams for harmonized process deployment
• Act as the principal internal expert and point of contact for all quality and regulatory matters
• Validate regulatory compliance of brand communication materials developed for the project
• Develop, draft, and maintain comprehensive Quality & Regulatory documentation for project implementation and monitoring

Qualifications

• Minimum 3 to 5 years of successful experience in quality management and/or regulatory affairs
• Ideally acquired in the cosmetics sector
• Strong analytical capabilities and synthetic thinking to facilitate decision-making
• Proven ability to manage complex projects methodically with thoroughness and organizational rigor
• Demonstrated team spirit and proficiency in project-based and cross-functional working modes
• Excellent communication skills for stakeholder interaction
• Recognized autonomy and proactivity with ability to take relevant initiatives
• Fluent English (spoken and written)
• Proficiency in IT tools (Excel, Word, PowerPoint)

Skills

Experience

Minimum 3 to 5 years of successful experience in quality management and/or regulatory affairs, ideally in the cosmetics sector. Proven track record of managing complex compliance projects in multi-market environments.

Education

Not specified; typically a bachelor's degree in chemistry, pharmacy, life sciences, regulatory science, or related discipline is implied but not explicitly required.

Workplace

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.