- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Oct 14, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
The Quality Agent supports store cleanliness and upkeep in partnership with the store team, helping deliver a strong client experience through a clean, well-organized sales floor, backstage areas and washrooms. This permanent, full-time role maintains cleaning schedules, visual standards, product replenishment and safety practices.
Role & Responsibilities
- Maintain and execute cleaning schedules and complete daily tasks and checklists.
- Organize stock, supplies, testers, and samples.
- Maintain Sephora’s visual and merchandising standards and cleanliness and organization within assigned zones.
- Help maintain safety and cleanliness standards in the stockroom, lockers, kitchen, bathrooms, and other backstage areas.
- Help maintain store animations and events.
- Replenish products on the sales floor and ensure PQ brands adhere to Loss Prevention standards.
Qualifications
- Experience in the retail or service industry.
- Excellent verbal and written communication skills.
- Flexible availability to work days, nights, and weekends.
Skills
Experience
Entry-level experience in the retail or service industry.
Workplace
This position is based in Vaughan, Ontario, Canada, within easy reach of Toronto.
Explore jobs in Ontario or in Canada.
Benefits
Employee product discount, free products at various times throughout the year, and training for store associates, including product knowledge and personalized career planning.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Cleaning Associate», «Retail Cleanliness Associate», «Store Maintenance Associate», «Retail Quality Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.