Sephora Program Manager, Corporate Investigations and Internal Control

About Sephora

Sephora, a leading global beauty retailer and part of the LVMH Moët Hennessy Louis Vuitton conglomerate, operates selective distribution channels across multiple continents. The company is dedicated to delivering transformative beauty experiences while maintaining rigorous governance, compliance, and risk management standards across its operations. Sephora's corporate infrastructure reflects the sophistication and integrity expected of a luxury goods enterprise operating at scale.

Role & Responsibilities

• Own and enhance the corporate investigations program by developing investigation frameworks, tools, templates, and methodologies to ensure consistency, efficiency, and high-quality case management
• Design and lead operational audits end to end, ensuring alignment with Internal Audit leadership on scope and approach
• Develop and maintain interactive Power BI dashboards to visualize trends, anomalies, and key risk indicators for management and audit teams
• Provide proactive advisory guidance to business partners on risks and controls for new projects, programs, and initiatives
• Plan and execute investigations including corporate fraud, conflicts of interest, misuse of company assets, and other policy or legal violations
• Conduct employee interviews at all organizational levels regarding complex and sensitive matters with discretion
• Utilize OSINT (open-source intelligence) and advanced data analytics to identify irregularities and solve cases
• Write clear, concise investigation reports for distribution to management and compliance teams
• Identify loopholes in processes and recommend risk mitigation measures and cost savings
• Serve as champion for AI technology implementation and integration across the Internal Control department
• Analyze transaction data to identify trends, risks, and required controls; collaborate with IT on new data feeds and reports
• Conduct follow-up audits to monitor management interventions and ensure timely closure of action plans
• Perform 3–5 weeks of North America store audits annually to assess controls and fraud risks at retail locations
• Support LVMH internal and external audit processes, tracking implementation of recommendations post-audit
• Undertake special projects, ad-hoc audits, and project reviews as needed within the department

Qualifications

• Certified Fraud Examiner (CFE) certification required
• Bachelor's degree in Accounting, Finance, or a related field
• 7+ years of experience in corporate investigations, internal/external audit, forensic analysis, finance, or controlling
• Demonstrated experience designing and leading investigations, forensic analysis, and internal audits with ability to develop scalable, best-in-class investigation programs
• Proven knowledge of auditing standards, procedures, laws, rules, and regulations
• Advanced experience with Excel, data analytics tools, and Power BI dashboard design
• Strong accounting and financial analysis skills
• Experience building and maintaining interactive Power BI dashboards as primary point of contact for dashboard-related needs
• Ability to strategically organize complex investigations, identify and collect evidence, and conduct sensitive interviews
• Ability to communicate complex concepts clearly and deliver presentations to diverse audiences

Skills

Experience

7+ years of experience in corporate investigations, internal or external audit, forensic analysis, finance, or controlling roles, ideally gained within audit/consulting firms or large multinational organizations. Demonstrated track record of designing and leading investigations from inception through resolution, managing forensic analysis projects, and implementing scalable investigation frameworks and methodologies. Proven expertise in conducting operational audits, analyzing financial data for anomalies, and communicating findings to senior leadership.

Education

Bachelor's degree in Accounting, Finance, or a related field. Certified Fraud Examiner (CFE) certification is required.

Workplace

Compensation

The base compensation for this position ranges from USD 131,000 to USD 151,000 per annum.

Benefits

Medical, dental, and vision coverage; disability and life insurance; competitive 401(k) with 4% match; FSA and HSA programs; Student Debt Retirement plan (qualifying student loan payments earn 401(k) match); PTO and protected leave; tuition reimbursement; 30% merchandise discount on all Sephora and LVMH brand products; opportunities for complimentary product; flash sale discounts; free mental health coaching (24/7 access to Modern Health); free financial coaching (Financial Finesse); volunteer and donation matching.

Culture

Sephora cultivates a workplace united around beauty, diversity, and inclusivity where employees feel seen, valued, and empowered. The Internal Control and Investigations team operates with a startup mentality within a mature luxury enterprise, encouraging intellectual curiosity, creative problem-solving, and proactive innovation. Colleagues are equally passionate about advancing governance practices and driving industry standards, creating a collaborative environment where individual contributions meaningfully shape organizational risk management and compliance culture.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.