Sephora Product Owner
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Jul 28, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Product Owner, Sephora UK, London – Lead app and commerce platform delivery across digital channels in a hybrid role.
Role & Responsibilities
- Own, manage and prioritise the product backlog, ensuring work is clearly defined, sequenced and aligned to business value
- Create clear epics, user stories and acceptance criteria for development, QA and business stakeholders
- Manage app prioritisation streams with UK and Central teams, balancing local customer needs, business value, platform direction and delivery capacity
- Collaborate with UK ecommerce, app, retail, marketing, loyalty, CRM, operations, technical, Central, EME and Global stakeholders to gather requirements and align on solutions
- Support roadmap planning, release coordination, dependency management and delivery tracking across app, ecommerce and commerce platforms
- Work within Scrum ceremonies including sprint planning, backlog refinement, reviews and retrospectives
- Analyse problems, identify root causes, assess options and recommend pragmatic solutions that balance customer impact, technical constraints and delivery risk
- Make informed product decisions by using evidence, stakeholder input, customer impact and commercial value to guide prioritisation
- Communicate progress, risks, blockers, trade-offs and decisions clearly to technical and non-technical audiences
- Support testing, QA, release readiness and acceptance of delivered solutions, ensuring outcomes meet agreed requirements
- Drive continuous improvement across agile delivery, documentation, product governance and ways of working
- Represent UK requirements clearly with Central, EME and Global teams, ensuring local priorities are visible and actionable
Qualifications
- Proven experience in Product Ownership, Agile delivery, or digital product delivery
- Strong understanding of Scrum, backlog management, sprint planning, refinement, reviews and delivery governance
- Experience creating high-quality epics, user stories, acceptance criteria and delivery documentation
- Confidence using Jira and Confluence to manage delivery, documentation and team alignment
- Awareness of APIs, integrations, OMS/order management, loyalty, CRM, promotions, testing and release processes
- Experience balancing customer experience, operational needs, commercial priorities, technical complexity and delivery risk
- Good understanding of ecommerce, app journeys, omnichannel retail and commerce platform dependencies
Skills
Experience
Minimum 5 years of proven experience in Product Ownership, Agile delivery, digital product delivery or a closely related role, with demonstrated success translating complex business needs into clear product priorities and managing technical teams across multiple stakeholder groups.
Workplace
The role is situated in London, England, UK.
Benefits
Private healthcare, life assurance and private pension from day one; competitive pay with annual salary reviews; generous employee discount across beauty brands; paid birthday day off; access to wellbeing and perks platform; LVMH Heart Fund support; generous holiday allowance with option to purchase additional days.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Digital Product Manager», «Commerce Product Lead», «Platform Product Owner», «Ecommerce Product Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.