Sephora Product Manager — Search & Discovery

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Location
Employment Full-time
Seniority Mid-Level
Posted ✦ Today

Sephora Singapore seeks a Product Manager — Search & Discovery to own web & app discovery, CMS (Contentful), search, personalisation and experimentation.

Overview

Sephora is a leading global beauty retailer and part of the LVMH group, recognised for its omni‑channel retail model that blends flagship stores with a strong digital presence. Sephora SEA operates across multiple Asia Pacific markets and emphasises inclusive, customer‑centric experiences, rapid innovation, and a merchandising culture driven by data and creativity.

Role & Responsibilities

  • Own and drive top‑of‑funnel discovery KPIs across web and app (sessions, engagement rate, search conversion, funnel drop‑off) and define success metrics.
  • Define and maintain the product roadmap for discovery surfaces: homepage, category and brand listing pages, campaign landing pages, and search results.
  • Manage content delivery and governance within the headless CMS (Contentful), coordinating editorial placements, banners and structured content for scalable merchandising.
  • Own the on‑site search product: ranking, relevance tuning, null‑search handling, suggestions, and search‑driven navigation improvements.
  • Partner with Analytics and Data teams to build dashboards and reporting frameworks that surface actionable insights on discovery performance.
  • Design, run and interpret A/B and multivariate experiments across discovery surfaces; translate statistical results into product decisions.
  • Collaborate with Creative, MarTech, Campaign, UI/UX and Engineering teams to align content, personalisation and merchandising strategies.
  • Identify catalogue gaps relative to user intent and work with commercial teams to improve product coverage and discovery outcomes.
  • Promote a culture of evidence‑based iteration and advocate for AI‑enabled enhancements (semantic search, generative content, personalisation) where appropriate.

Qualifications

  • 5–7 years of product management experience on consumer‑facing e‑commerce or marketplace platforms.
  • Proven ownership of top‑of‑funnel/discovery product areas (homepage, search, browse, recommendation surfaces).
  • Hands‑on experience with a headless CMS; Contentful experience strongly preferred.
  • Demonstrable experience designing and analysing A/B and multivariate tests with statistical rigour.
  • Solid understanding of on‑site search technologies and personalisation engines.
  • Metrics‑first mindset with strong analytical capability and ability to translate data into product decisions.
  • Excellent stakeholder management and cross‑functional communication skills; experience working in agile squads.
  • Familiarity with AI tools and an ability to identify AI use cases for discovery and content.

Skills

Contentful Contentsquare Google Analytics PowerBI A/B testing Multivariate testing On‑site search technologies Personalisation engines ChatGPT Claude Gemini Headless CMS

Experience

Minimum 5 years (typical hire 5–7 years) of product management experience on consumer‑facing e‑commerce or marketplace platforms, with demonstrable ownership of discovery or top‑of‑funnel product areas.

Education

Bachelor’s degree in Computer Science, Engineering, Business, Data Science, or a related field preferred.

Workplace

The role is situated in Singapore, Central, Singapore. There are currently 202 open positions in Singapore on Cerulean, with 6 added recently. Across Singapore, Cerulean lists 202 open roles — 6 of them newly added.

Culture

Sephora cultivates an inclusive, fast‑moving retail culture that values creativity, learning and customer obsession. As part of the LVMH group, the brand encourages cross‑disciplinary collaboration and empowers employees to experiment and scale innovations across physical and digital channels.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.