Sephora Principal Product Manager, GenAI
- Location
- RemoteCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Lead
- Compensation
- $220,500–245,000/year
- Department
- IT & Technology Systems
- Posted
- Apr 9, 2026
About Sephora
Sephora is a global beauty retailer and digitally-led omnichannel destination known for product assortment, in-store services, and innovation in customer experience. The business is part of the LVMH group and combines retail excellence with strong investment in technology, data and personalization to deliver distinctive client journeys across digital and physical touchpoints.
Sephora is hiring a Principal Product Manager, GenAI (Remote, USA) to lead generative AI product vision for customer and advisor experiences.
Role & Responsibilities
- Define and own the GenAI product vision and roadmap for client-facing and advisor-facing experiences across the end-to-end journey (Home Page, PDP, Basket, Checkout).
- Drive GenAI strategy as the domain expert, identifying where generative and agentic solutions improve discovery, personalization, decision-making and conversion.
- Own feature definition and success metrics for AI Beauty Chat and related Shop Path initiatives; translate hypotheses into measurable experiments and product iterations.
- Collaborate closely with Engineering and Enterprise Architecture to evaluate technical approaches, recommend trade-offs, and guide implementation of production-grade, scalable agentic solutions.
- Lead rigorous testing, experimentation and metric-driven evaluation to validate impact on engagement, conversion and KPIs.
- Enable enterprise-wide adoption by educating and advising business partners on responsible, efficient use of AI/GenAI tools and best practices.
Qualifications
- Minimum 8 years of product management experience with a proven record of launching impactful products for large, transactional websites.
- Demonstrated, hands-on GenAI and applied AI product expertise with measurable improvements to conversational and generative experiences.
- Technical fluency in modern AI patterns including rapid prototyping, agent design and orchestration, and implementation trade-offs.
- Strong data-driven judgment; experience defining success metrics and running A/B tests, experimentation and qualitative/quantitative research.
- Proven stakeholder management skills across business, UX, engineering and architecture, with the ability to communicate risks and mitigation strategies.
- Bachelor’s degree required; familiar with product roadmap tools and work tracking systems such as JIRA.
Skills
Experience
At least 8 years of product management experience, including demonstrable success launching and optimizing digital products for high-traffic, transactional environments and deep, applied experience building conversational and generative AI solutions with measurable impact on engagement and conversion.
Education
Bachelor’s degree required.
Workplace
The role is situated in Remote, California, USA.
Compensation
The base compensation for this position ranges from USD 220,500 to USD 245,000 per annum.
Benefits
Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA; Student Debt Retirement plan (student loan payments may qualify for 401(k) match); PTO and protected leave; training, development and tuition reimbursement; 30% merchandise discount, opportunity for gratis and LVMH flash sale discounts; free mental health and financial coaching via Modern Health and Financial Finesse (24/7); volunteer and donation matching.
Culture
Sephora fosters an inclusive, consumer-centric culture that values diversity, creativity and continuous innovation. Teams operate in a fast-paced, collaborative environment where experimentation and data-driven decision making are encouraged to deliver differentiated beauty experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Lead Product Manager — Generative AI», «Principal Product Owner, Conversational AI», «Senior Product Manager, AI Platforms», «Head Product Manager, GenAI Experiences», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.