Sephora Operations Team Leader

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Location
Employment Full-time
Seniority Mid-Level
Posted Mar 3, 2026

Join Sephora in Montreal as an Operations Team Leader. This full-time role offers competitive compensation and benefits in a dynamic retail environment.

Overview

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, which is renowned for its portfolio of prestigious brands. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment that encourages professional growth and innovation.

Role & Responsibilities

  • Manage all aspects of store operations, including overseeing the operations team.
  • Support staffing needs for the operations team and the overnight stock team.
  • Ensure operational excellence and compliance with company standards.
  • Oversee inventory management, including shipping, receiving, and merchandise returns.
  • Manage visual merchandising to align with corporate standards.
  • Supervise cleaning teams and ensure adherence to agreed standards.
  • Oversee supply management to maintain budget and stock levels.
  • Evaluate team performance and provide timely feedback for improvement.
  • Act as the manager on duty, collaborating with beauty advisors and customers.

Qualifications

  • 1-3 years of experience in a similar role within a high-volume retail environment or equivalent internal experience.
  • Proven ability to influence peers and provide constructive feedback.
  • Strong store operations skills.
  • Effective time management and problem-solving abilities.

Skills

Leadership and team management Inventory and supply chain management Visual merchandising Performance evaluation and feedback Customer service orientation

Experience

Minimum of 3 years in a similar role within a high-volume retail environment.

Workplace

This position is based in Montreal, Canada. Cerulean lists 28 open roles in Montreal. In Canada as a whole, Cerulean currently features 212 open positions, with 5 posted this week.

Compensation

Compensation ranges from CAD 21.10 to CAD 26.40 per hour, with performance bonuses and a competitive benefits package.

Benefits

Includes performance bonuses, a competitive benefits package, and robust training and development initiatives.

Culture

Sephora Canada is dedicated to creating a supportive and inclusive workplace culture that values diversity and encourages professional development. The company is committed to providing reasonable accommodations for candidates with disabilities or other medical needs.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.