Sephora Operations Team Leader
About Sephora
Sephora, a leader in the global beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation. As an employer, Sephora offers a dynamic and inclusive work environment, fostering growth and development for its employees across its expansive network of stores worldwide.
Join Sephora in Mirabel, Canada as an Operations Team Leader. Lead loss prevention efforts in a dynamic retail environment. Apply now for this full-time position.
Role & Responsibilities
- Conduct on-site surveillance and utilize CCTV systems to identify, observe, and deter theft.
- Adhere to Sephora's legal guidelines regarding arrests, seizures, and evidence preservation.
- Prepare reports on theft incidents, merchandise recovery, accident investigations, and audits.
- Testify in court on behalf of the company for criminal or civil cases as required.
- Provide training to new hires and employees on loss prevention awareness.
- Perform in-store audits and security checklist inspections.
- Assist store management in stock preparation and processes.
- Collaborate with store teams and district loss prevention managers to develop and implement loss prevention plans.
Qualifications
- Minimum of 1 year of experience in asset protection or loss prevention in retail.
- Meet and maintain provincial or local licensing requirements.
- Possess strong oral and written communication skills, listening, interviewing, and interpersonal communication abilities.
- Hold a high school diploma or equivalent.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Capability to work across multiple stores within a market.
Skills
Experience
Minimum of 3 years of experience in a related field.
Education
High school diploma or equivalent.
Workplace
The successful candidate will be located in Mirabel, Quebec, Canada, with easy access to Montreal.
Compensation
Compensation ranges from CAD 21.10 to CAD 26.40 per hour, with performance bonuses and a competitive benefits program.
Benefits
Employees benefit from performance bonuses, a competitive benefits package, and robust training and development initiatives aimed at employee support and recognition.
Culture
Sephora Canada is committed to fostering an inclusive and supportive workplace culture, offering reasonable accommodations for candidates with disabilities or medical conditions. The company values transparency and efficiency, utilizing AI technologies in its recruitment process to enhance candidate screening and evaluation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.