Sephora Operations Team Leader

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Location
Employment Full-time
Seniority Mid-Level
Posted Feb 4, 2026

Sephora in Boisbriand, Canada, seeks an Operations Team Leader with expertise in loss prevention. Join a leading brand in luxury beauty retail.

Overview

Sephora, a leading brand in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation. As an employer, Sephora offers a dynamic and inclusive work environment, fostering professional growth and development through comprehensive training programs and a supportive culture.

Role & Responsibilities

  • Oversee in-store surveillance and utilize CCTV systems to identify, observe, and deter theft.
  • Ensure compliance with Sephora's policies on arrests, seizures, and evidence retention.
  • Prepare reports on theft incidents, merchandise recovery, accident investigations, and audits.
  • Testify in court on behalf of the company in criminal or civil cases as required.
  • Conduct training sessions for new hires and current employees on loss prevention.
  • Perform in-store audits and inspections of security measures and checklists.
  • Assist store management with inventory preparation and processes.
  • Collaborate with store and district loss prevention managers to develop and implement loss prevention plans.

Qualifications

  • Minimum of 1 year experience in asset protection or loss prevention in retail.
  • Meet and maintain provincial or local licensing requirements.
  • Possess strong verbal and written communication skills, including listening, interviewing, and interpersonal communication.
  • High school diploma or equivalent.

Skills

Ability to work flexible hours, including evenings, weekends, and holidays. Capability to work across multiple stores within the market. Proficiency in using surveillance and security equipment.

Experience

Minimum 3 years of experience in a related field.

Education

High school diploma or equivalent.

Workplace

This position is based in Boisbriand, Quebec, Canada. The broader Quebec area accounts for 46 active listings on Cerulean. In Canada as a whole, Cerulean currently features 212 open positions, with 8 posted this week.

Compensation

Compensation ranges from CAD 21.10 to CAD 26.40 per hour, with performance bonuses and a competitive benefits package.

Benefits

Significant rewards include performance bonuses, a competitive benefits program, and robust training and development initiatives.

Culture

Sephora Canada is dedicated to fostering an inclusive and transparent workplace culture. The company values diversity and is committed to providing reasonable accommodations for candidates with disabilities or medical conditions. The use of AI technology in recruitment underscores Sephora's commitment to efficiency and innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.