- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Oct 19, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
SEPHORA is hiring a permanent, full-time Operations Supervisor in Oxford to lead stock operations, inventory management, loss prevention and stockroom efficiency. The role includes coaching Beauty Advisors, supporting Employee Relations processes, using analytics to improve store performance and assisting with new store openings where applicable.
Role & Responsibilities
- Supervise, train and coach Beauty Advisors on stock organisation, safety processes and inventory management.
- Set clear goals through performance check-ins and personalised development plans to support continuous growth.
- Foster a collaborative, positive team culture that champions teamwork, innovation and high standards.
- Support leadership with Employee Relations processes, including attendance, performance and follow-up actions.
- Oversee stock control, monitoring inventory levels, organisation systems and replenishment to keep the sales floor fully stocked.
- Receive, inspect and process deliveries to ensure accuracy, quality and timely product availability.
- Lead loss-prevention processes through regular stock audits and proactive issue resolution.
- Optimise stockroom layout, flow and procedures to improve operational efficiency and minimise disruption.
- Partner with store teams to meet customer demand through fast, accurate replenishment during peak periods.
- Use sales and service analytics to inform future planning and optimise customer experience and business outcomes.
- Maintain organised, safe and compliant stockroom and store environments aligned with SEPHORA standards.
- Assist customers with product queries and offer recommendations that support an elevated service experience.
- Assist with new store opening activities, including unboxing, organising and preparing stock, where applicable.
Qualifications
- Proven retail leadership experience with deep stock-management knowledge and operational expertise.
- Strong coaching ability and experience developing individuals and teams.
- Confidence using stock-management systems and technology to support operations.
- Analytical skills to assess performance, drive improvements and support commercial targets.
- Excellent communication and interpersonal skills, with the ability to motivate and influence diverse teams.
- Experience managing Employee Relations matters such as attendance and performance.
- Outstanding organisational skills and attention to detail in a fast-paced environment.
- Understanding of loss prevention, safety protocols and inventory accuracy.
- Flexibility to work evenings, weekends and peak trading periods as needed.
Skills
Experience
Minimum 3 years
Workplace
The role is situated in Oxford, England, UK.
Explore jobs in England or in the UK.
Benefits
SEPHORA University product, customer care and development training; role- and location-specific allowances, including shoes and lunch; annual salary reviews based on performance and company results; performance-based commission tied to collective store success; employee discount across beauty brands; paid day off on the employee’s birthday; access to a perks and wellbeing platform with discounts and wellness support; generous holiday allowance and the option to buy extra days.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Supervisor», «Store Operations Supervisor», «Stock Operations Supervisor», «Inventory Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.