Sephora Operations Manager
- Employment
- Contract
- Seniority
- Manager
- Compensation
- $54,800–68,500/year
- Department
- Retail & Boutique Operations
- Posted
- Jun 4, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Operations Manager (interim, 12–18 months) in Montreal, Canada. Lead store operations, inventory, and visual merchandising. Salary: CAD $54,800–$68,500.
Role & Responsibilities
- Direct all store operations activities to ensure smooth and optimal execution in compliance with company standards
- Manage store inventory including receiving, shipping, returns, and cycle counts while adhering to company directives and timelines
- Oversee visual merchandising concepts and sales floor elements to meet company brand standards
- Manage internal and third-party cleaning teams, ensuring compliance with agreed-upon standards through coaching and escalation when necessary
- Manage supplies, demonstrators, and samples budget and allocation to support store requirements
- Participate in performance management situations and provide timely feedback to operations team members for continuous improvement
- Assume store manager responsibilities on an ad-hoc basis and engage with beauty advisors and customers on the sales floor as needed
- Demonstrate strong financial acumen in revenue, staffing, payroll, and controllable store expenses
Qualifications
- 2–4 years of experience in an operations-focused management role or equivalent internal experience
- Demonstrated experience motivating and leading teams to achieve company expectations and objectives
- Ability to remain composed and conduct difficult conversations with direct reports
- Proven capacity to build high-performing teams and identify talent development opportunities
- Excellent verbal and written communication skills with ability to influence stakeholders across all levels
- Proficiency with Windows, Word, and Excel
Skills
Experience
2–4 years of operations-focused management experience or equivalent internal experience within a retail environment, with demonstrated success in team leadership and operational excellence.
Workplace
This position is based in Montreal, Quebec, Canada.
Compensation
The base compensation for this position ranges from CAD 54,800 to CAD 68,500 per annum.
Benefits
Performance bonuses, competitive benefits package (health insurance and life insurance coverage for full-time employees), paid leave, exclusive brand discounts and complimentary products, internal mobility opportunities across Canada, access to LVMH career portal and training programs, personalized career planning and professional development initiatives.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Lead», «Operations Director», «Retail Operations Manager», «Store Manager – Operations», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.