Sephora Operations Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks an Operations Leader to drive operational excellence at its Mayfair store in Wauwatosa, Wisconsin. The role encompasses inventory management, visual merchandising oversight, team leadership, and coaching to ensure seamless store operations and exceptional client experiences. The successful candidate will balance hands-on operational responsibilities with developing team members and upholding brand standards across all retail functions.
Role & Responsibilities
- Lead inventory management, replenishment, order fulfillment, and ensure operational standards are consistently met
- Oversee visual merchandising, promotional events, and store maintenance to uphold Sephora's brand standards and drive sales performance
- Support delivery of exceptional client experience in partnership with the team and contribute to achievement of store goals
- Guide and train team members in operational processes, selling behaviors, performance metrics, and company initiatives
- Foster a culture of inclusivity, openness, and teamwork where all employees feel empowered and valued
- Uphold Sephora policies and procedures to create a safe and enjoyable shopping environment for clients and staff
Qualifications
- Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality
- Proven ability to lead, coach, and develop teams to achieve organizational goals
- Strong attention to detail with excellent problem-solving and organizational capabilities
- Effective time management and prioritization skills in a dynamic retail environment
- Excellent communication and interpersonal skills
- Demonstrated ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success
- Physically able to lift and carry up to 50 pounds as needed
Skills
Experience
Minimum 3 years of progressive leadership experience, preferably in retail operations or hospitality environments with proven track record of team development and operational excellence.
Workplace
This position is based in Wauwatosa, Wisconsin, USA, within easy reach of Milwaukee.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives; meaningful rewards program.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Retail Operations Supervisor», «Operations Manager», «Store Manager - Operations», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.