Sephora Operations Leader

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Location
Employment Full-Time
Seniority Supervisor
Compensation $28–36/hour
Posted Mar 17, 2026

Sephora Operations Leader in Washington, DC — Full-time hourly role ($28–$36/hr) managing store operations, inventory and team development.

Overview

Sephora is a leading global beauty retailer and part of the LVMH group, known for its curated assortment of prestige cosmetics, skincare and fragrance. As an employer, Sephora emphasizes client-centric retailing, talent development, and inclusive culture, offering career pathways across store operations, merchandising and corporate functions.

Role & Responsibilities

  • Oversee daily store operations including inventory management, replenishment and order fulfilment to ensure product availability and operational efficiency.
  • Lead visual merchandising, promotional set-ups and general store maintenance to uphold Sephora’s brand standards and drive sales.
  • Coach, train and develop operations and sales team members on operational processes, selling behaviors, performance metrics and company initiatives.
  • Partner with the store leadership team to support exceptional client experiences and contribute to meeting store sales and service goals.
  • Ensure adherence to company policies, loss-prevention procedures, safety standards and punctual attendance requirements; maintain staffing and shift coverage (30–40 hours/week).

Qualifications

  • Minimum 3 years of leadership experience in retail operations or hospitality, with a track record of coaching teams to achieve goals.
  • Proven ability to lead and motivate a diverse team in a fast-paced, customer-facing environment.
  • Strong attention to detail, effective problem-solving and organizational skills with the ability to prioritise competing tasks.
  • Excellent verbal communication and interpersonal skills; demonstrated ability to provide constructive feedback and develop talent.
  • Flexible availability for nights, weekends and holiday periods; reliable attendance and punctuality.
  • Physically able to lift and carry up to 50 pounds as required.

Skills

Inventory management Replenishment and order fulfilment Visual merchandising and promotional execution Team coaching and development Customer service and client experience delivery Operational standards and loss-prevention procedures Time management and prioritization Problem-solving and attention to detail

Experience

Minimum 3 years of leadership experience in retail operations or hospitality, including supervising teams and managing inventory/operational processes.

Education

High school diploma or equivalent required; post-secondary coursework or certificate in retail management, business or hospitality is a plus.

Workplace

This position is based in Washington DC, District of Columbia, USA. The broader District of Columbia area accounts for 9 active listings on Cerulean. In USA as a whole, Cerulean currently features 3.512 open positions, with 137 posted this week.

Compensation

The base compensation for this position ranges from USD 28 to USD 36 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (based on eligibility).

Culture

Sephora fosters a fast-paced, client-focused environment that prizes creativity, inclusivity and continuous development. The brand encourages collaboration and internal mobility while maintaining high standards for presentation and customer service.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Supervisor», «Retail Operations Lead», «Inventory & Replenishment Lead», «Client Experience & Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.