Sephora Operations Leader

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Location
WashingtonDistrict of ColumbiaUSA
Employment
Full-Time
Seniority
Supervisor
Compensation
$28–32/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
May 14, 2026

About Sephora

Sephora is a global prestige beauty retailer and a maison within the LVMH group, known for its expansive product assortment, experiential retail environments and focus on diversity and inclusion. As an employer, Sephora emphasizes fast-paced retail execution, talent development and a consumer-centric culture that blends beauty expertise with operational discipline.

Sephora — Operations Leader in Washington, DC (full-time hourly $28–$32/hr) overseeing store operations, inventory and team development.

Role & Responsibilities

  • Oversee day-to-day store operations including inventory management, replenishment and order fulfillment to maximize availability and minimize shrink.
  • Lead visual merchandising and promotional set‑ups to ensure brand-compliant presentation and support sales initiatives.
  • Coach, develop and evaluate the operations team to drive performance against store goals and operational KPIs.
  • Partner with client-facing colleagues to support an exceptional in-store experience and contribute to sales objectives.
  • Ensure adherence to company policies, operational standards and safety requirements to create a secure shopping environment.
  • Manage staffing and scheduling to meet required weekly hours and peak retail periods (nights, weekends, holidays).

Qualifications

  • Minimum 2 years of supervisory/leadership experience in retail operations or hospitality (3+ years preferred).
  • Proven ability to lead, coach and develop front-line teams to achieve measurable results.
  • Strong organizational aptitude with meticulous attention to detail and demonstrated problem-solving skills.
  • Effective communicator with strong interpersonal skills and ability to foster an inclusive, accountable culture.
  • Available to work flexible retail hours including nights, weekends and holidays; reliable attendance required.
  • Physically able to lift and carry up to 50 pounds as required by store operations.

Skills

Inventory management Replenishment Order fulfillment Visual merchandising Team coaching and development Performance metrics and KPI management Scheduling and workforce reliability Customer service and client experience

Experience

Minimum 2 years of leadership experience in retail operations or hospitality; 3+ years preferred. Demonstrated success in coaching teams, managing inventory and executing visual merchandising and promotional initiatives.

Education

High school diploma or equivalent required; further education in retail, business or hospitality is advantageous.

Workplace

The role is situated in Washington, District of Columbia, USA.

Compensation

The base compensation for this position ranges from USD 28 to USD 32 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates a fast-paced, inclusive retail culture centered on client experience and talent development. The brand emphasizes diversity, continuous learning and collaborative teamwork within the broader LVMH luxury group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Lead», «Store Operations Supervisor», «Inventory & Fulfillment Lead», «Store Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.