Sephora Operations Leader

Employment
Full-Time
Seniority
Manager
Compensation
$28–32.20/hour
Posted
Sep 10, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Operations Leader position in Studio City, CA – full-time, $28–$32.20/hr with leadership and retail operations responsibility.

Role & Responsibilities

  • Lead and oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met
  • Direct visual merchandising, promotional events, and store maintenance initiatives to uphold Sephora's brand aesthetic and drive sales
  • Partner with the team to deliver exceptional client experience and contribute to achieving store goals
  • Guide and train team members through onboarding and ongoing development in operational processes, selling behaviors, performance metrics, and company initiatives
  • Foster a culture of inclusivity, openness, and empowerment across the operations team
  • Uphold Sephora standards by enforcing company policies and maintaining a safe, enjoyable shopping environment
  • Manage flexible scheduling and ensure punctuality and consistent attendance across all required shifts

Qualifications

  • Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality
  • Proven ability to lead, coach, and develop teams to achieve performance goals
  • Strong attention to detail with excellent problem-solving and organizational capabilities
  • Effective time management and ability to prioritize in a dynamic retail environment
  • Excellent communication and interpersonal skills
  • Demonstrated ability to motivate teams and foster a collaborative, goal-driven culture of accountability
  • Physical capability to lift and carry up to 50 pounds regularly

Skills

Inventory management Team leadership and coaching Visual merchandising Retail operations Problem-solving Time management Interpersonal communication Client service excellence

Experience

Minimum 2 years of leadership experience in retail operations or hospitality; the source indicates 3 years of required experience for this role.

Workplace

This position is based in Studio City, California, USA, within easy reach of Los Angeles.

Compensation

The base compensation for this position ranges from USD 28 to USD 32.20 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Retail Operations Supervisor», «Operations Manager», «Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Operations Leader

Studio City, USA

Continue to the application.