Sephora Operations Leader
- Location
- Staten IslandNew YorkUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28–32/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 17, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Operations Leader in Staten Island, NY. Full-time hourly retail leadership role managing store operations, inventory, and team development. $28–$32/hr.
Role & Responsibilities
- Lead the operations team and oversee inventory management, replenishment, and order fulfillment to ensure operational standards are met
- Drive visual merchandising, promotional events, and store maintenance to uphold Sephora's brand identity and support sales growth
- Partner with the team to deliver exceptional client experience and contribute to achieving store performance goals
- Coach and develop team members, training them on operational processes, selling behaviors, performance metrics, and company initiatives
- Foster an inclusive, collaborative workplace culture where all team members feel empowered and valued
- Maintain Sephora operational and safety standards, ensuring compliance with company policies and creating a safe shopping environment
- Manage flexible scheduling to meet minimum weekly hours (30–40 hours/week) and ensure reliable coverage during peak retail operations, including nights, weekends, and holidays
Qualifications
- Minimum 2–3 years of leadership experience in retail operations or hospitality
- Proven ability to lead, coach, and develop teams to achieve performance goals
- Strong attention to detail with excellent problem-solving and organizational skills
- Effective time management and ability to prioritize in a dynamic, fast-paced environment
- Excellent communication and interpersonal skills
- Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success
- Physically able to lift and carry up to 50 pounds as needed
Skills
Experience
Minimum 2–3 years of leadership experience in a similar role, preferably in retail operations or hospitality, with proven ability to lead, coach, and develop teams to achieve organizational goals.
Workplace
This position is based in Staten Island, New York, USA, within easy reach of New York.
Compensation
The base compensation for this position ranges from USD 28 to USD 32 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusive workplace culture focused on diversity and belonging.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Retail Operations Supervisor», «Store Manager», «Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.