Sephora Operations Leader

Employment
Full-Time
Seniority
Manager
Compensation
$22–25.50/hour
Posted
Jul 15, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Operations Leader position at Sephora in Springfield, Missouri. Lead retail store operations and manage a dynamic team. Full-time role, $22–$25.50/hr.

Role & Responsibilities

  • Lead inventory management, replenishment, order fulfillment, and ensure operational standards are consistently met
  • Oversee visual merchandising, promotional events, and store maintenance to uphold Sephora brand integrity and drive sales
  • Partner with team members to deliver exceptional client service and contribute to achieving store performance goals
  • Guide and train team members on operational processes, selling behaviors, performance metrics, and company initiatives
  • Promote a culture of openness and inclusivity where all team members feel empowered and engaged
  • Maintain Sephora operational and safety standards, ensuring compliance with company policies

Qualifications

  • Minimum 2 years of proven leadership experience in a similar role, preferably in retail operations or hospitality
  • Demonstrated ability to lead, coach, and develop teams to achieve organizational goals
  • Excellent attention to detail with strong problem-solving and organizational capabilities
  • Effective time management with ability to prioritize in a dynamic, fast-paced environment
  • Outstanding communication and interpersonal skills
  • Ability to motivate teams and foster a collaborative, goal-driven culture of accountability
  • Physical capability to lift and carry up to 50 pounds as required

Skills

Inventory management Team leadership Visual merchandising Performance metrics analysis Problem-solving Team coaching and development Operational excellence Time management Retail operations

Experience

Minimum 2 years of proven leadership experience in retail operations, hospitality, or a similar role with demonstrated success in team development and operational management.

Education

High school diploma or equivalent; further retail management or business education preferred.

Workplace

This position is based in Springfield, Missouri, USA.

Compensation

The base compensation for this position ranges from USD 22 to USD 25.50 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility; flexible scheduling with peak retail availability (nights, weekends, and holidays); commitment to inclusion and belonging initiatives within the workplace community.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Retail Operations Supervisor», «Operations Manager», «Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Operations Leader

Springfield, USA

Continue to the application.