Sephora Operations Leader

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Location
Employment Full-Time
Seniority Manager
Compensation $28–34.30/hour
Posted Mar 17, 2026

Sephora San Jose (Operations Leader) — full-time hourly role overseeing store operations, inventory and merchandising. $28.00–$34.30/hr.

Overview

Sephora is a global beauty retailer and employer within the LVMH Group, known for a broad portfolio of prestige cosmetics and a digitally‑forward omnichannel business model. As an employer, Sephora emphasizes career development, inclusive culture, and retail innovation, offering structured training and internal mobility across merchandising, store leadership, and corporate functions.

Role & Responsibilities

  • Oversee day-to-day store operations including inventory management, replenishment and order fulfillment to ensure product availability and accuracy.
  • Lead visual merchandising and promotional setups to maintain brand presentation and drive sales performance.
  • Coach, train and develop the operations team on operational processes, selling behaviours, performance metrics and company initiatives.
  • Maintain and enforce Sephora’s operational standards and policies to create a safe, compliant and exceptional client experience.
  • Partner with store leadership and sales teams to support client service goals and contribute to store KPI achievement.
  • Manage scheduling reliability and staffing to meet peak retail periods (nights, weekends, holidays) and ensure adequate coverage.

Qualifications

  • Minimum 2 years of supervisory or leadership experience in retail operations or hospitality; overall minimum 3 years of relevant retail experience.
  • Demonstrated ability to coach and develop front-line teams to meet business and service objectives.
  • Strong attention to detail, organizational aptitude and effective problem‑solving skills.
  • Excellent verbal communication and interpersonal skills with proven ability to motivate others.
  • Availability to work a flexible retail schedule, including nights, weekends and holidays; dependable attendance and punctuality.
  • Physically able to lift and carry up to 50 pounds as required.

Skills

Inventory management Replenishment Order fulfillment Visual merchandising Team coaching and development Operational standards compliance Time management Problem solving Customer service communication

Experience

Minimum 3 years of relevant retail experience with at least 2 years in a leadership or supervisory capacity overseeing operations, inventory or merchandising.

Education

High school diploma or equivalent required; post-secondary coursework or certification in retail management, merchandising or a related field preferred.

Workplace

The successful candidate will be located in San Jose, California, USA. 6 luxury roles are listed in San Jose on Cerulean. Across the California region, Cerulean lists 388 open positions — 24 listed in the past two days. Cerulean currently advertises 3.512 open roles in USA, including 137 added in the last 48 hours.

Compensation

The base compensation for this position ranges from USD 28 to USD 34.30 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (based on eligibility).

Culture

Sephora fosters an inclusive, client-centric culture focused on innovation, diversity and personal development. The retail environment prizes creativity in brand presentation and invests in training to promote internal career progression.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Retail Operations Supervisor», «Inventory & Merchandising Lead», «Operations Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.