Sephora Operations Leader

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Location
Employment Full-Time
Seniority Mid-Level
Posted Jan 31, 2026

Join Sephora in Rochester, United States as an Operations Leader. Lead retail operations, manage inventory, and drive client service excellence. Competitive hourly pay and benefits.

Overview

Sephora, a leading name in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation. As an employer, Sephora fosters a dynamic environment where creativity and inclusivity thrive, offering employees a chance to be part of a global community dedicated to beauty and personal care.

Role & Responsibilities

  • Oversee inventory management, replenishment, and order fulfillment to ensure operational standards are met.
  • Lead visual merchandising and promotional events to uphold Sephora's brand and drive sales.
  • Collaborate with the team to deliver exceptional client service and achieve store goals.
  • Guide and train team members in operational processes, selling behaviors, and performance metrics.
  • Promote a culture of inclusivity and teamwork, empowering all team members.
  • Ensure compliance with company policies to create a safe and enjoyable shopping experience.

Qualifications

  • Minimum 2 years of leadership experience in retail operations or hospitality.
  • Proven ability to lead, coach, and develop teams to achieve goals.
  • Strong attention to detail and excellent problem-solving skills.
  • Effective time management and prioritization skills in a dynamic environment.
  • Excellent communication and interpersonal skills.
  • Ability to lift and carry up to 50 pounds as needed.

Skills

Leadership and team development Inventory management Visual merchandising Client service excellence Organizational and problem-solving skills Time management

Experience

Minimum 2 years of leadership experience in retail operations or hospitality.

Workplace

This position is based in Rochester, Minnesota, USA. The broader Minnesota area accounts for 11 active listings on Cerulean. In USA as a whole, Cerulean currently features 3.345 open positions, with 1242 posted this week.

Compensation

$24.00 - $31.00 per hour, dependent on qualifications and experience.

Benefits

Sephora offers comprehensive healthcare and wellbeing benefits, fostering a community where uniqueness is celebrated. Employees enjoy meaningful rewards and opportunities for career advancement.

Culture

Sephora is dedicated to creating an inclusive and empowering workplace culture where diversity is celebrated. The company values creativity, innovation, and collaboration, ensuring all employees feel respected and honored.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.