Sephora Operations Leader

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Location
RaleighNorth CarolinaUSA
Employment
Full-Time
Seniority
Manager
Compensation
$24–31/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 8, 2026

About Sephora

Sephora is a global beauty retailer known for its expansive assortment of prestige cosmetics, skincare, and fragrance brands and its digitally enabled in-store experience. As part of the LVMH group, Sephora combines luxury retail standards with progressive retail technology, merchandising, and talent development to create a fast-paced, brand-driven environment.

Sephora Raleigh — Operations Leader (Full-Time). Lead store operations, inventory and merchandising. $24–$31/hr.

Role & Responsibilities

  • Oversee day-to-day store operations including inventory management, replenishment, and order fulfillment to ensure operational excellence.
  • Lead visual merchandising and promotional setups to uphold brand presentation and drive sales performance.
  • Coach, train and develop operations team members on operational processes, selling behaviors, performance metrics and company initiatives.
  • Collaborate with store leadership to deliver exceptional client service and contribute to achieving store goals and KPIs.
  • Maintain store standards, compliance with company policies, and a safe, welcoming shopping environment.
  • Manage flexible scheduling, ensure reliable attendance and cover peak retail hours including nights, weekends and holidays.

Qualifications

  • Minimum 2 years of leadership experience in retail operations or hospitality; 3+ years preferred.
  • Proven ability to coach and develop teams to meet operational and sales goals.
  • Strong attention to detail, problem-solving capability and effective time-management in a fast-paced environment.
  • Excellent interpersonal and communication skills with a track record of fostering teamwork and accountability.
  • Physically able to lift and carry up to 50 pounds as required.

Skills

Inventory management Visual merchandising Team coaching and development Scheduling and labor management Performance metrics and KPI-driven management Problem solving Customer service excellence Effective verbal communication

Experience

Minimum 2 years of supervisory or leadership experience in retail operations or hospitality; experience leading teams, managing inventory and executing visual merchandising is required. Prior experience in high-volume, fast-paced retail is strongly preferred.

Workplace

This position is based in Raleigh, North Carolina, USA.

Compensation

The base compensation for this position ranges from USD 24 to USD 31 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates an inclusive, fast-paced retail culture that emphasizes learning, diversity and personal development. Associates are encouraged to grow through hands-on coaching and structured training while delivering a high-touch client experience aligned with LVMH luxury standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Manager», «Store Operations Supervisor», «Operations Lead», «Inventory & Operations Manager», «Retail Fulfillment Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.