Sephora Operations Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28–32/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 24, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Operations Leader position at Sephora in Plainview, NY. Full-time, hourly role leading store operations and team development. $28–$32/hr.
Role & Responsibilities
- Lead inventory management, replenishment, and order fulfillment to meet operational standards and support store success
- Oversee visual merchandising, promotional events, and store maintenance to uphold Sephora brand presentation and drive sales
- Partner with the team to deliver exceptional client experience and contribute to achieving store goals
- Coach and develop team members, providing guidance and training on operational processes, selling behaviors, performance metrics, and company initiatives
- Foster a culture of openness, inclusivity, and teamwork where all employees feel empowered and valued
- Uphold Sephora policies and standards to ensure compliance, safety, and an enjoyable shopping experience for clients and staff
- Manage flexible scheduling and ensure reliable, punctual attendance during peak retail operations including nights, weekends, and holidays
Qualifications
- Minimum 3 years of leadership experience in a similar role, preferably in retail operations or hospitality
- Proven ability to lead, coach, and develop teams to achieve organizational goals
- Strong attention to detail with excellent problem-solving and organizational skills
- Effective time management and ability to prioritize in a dynamic, fast-paced environment
- Excellent communication and interpersonal skills
- Demonstrated ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success
- Physically able to lift and carry up to 50 pounds as needed
Skills
Experience
Minimum 3 years of leadership experience in retail operations, hospitality, or a similar customer-facing environment, with demonstrated success in team management, inventory oversight, and driving operational efficiency.
Education
High school diploma or equivalent required; additional retail management certification or professional development preferred.
Workplace
This position is based in Plainview, New York, USA, within easy reach of New York.
Compensation
The base compensation for this position ranges from USD 28 to USD 32 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging workplace culture; professional development opportunities.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Operations Manager», «Retail Operations Supervisor», «Shift Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.