Sephora Operations Leader
- Location
- OntarioCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $26–29.90/hour
- Department
- Retail & Boutique Operations
- Posted
- May 22, 2026
About Sephora
Sephora is a global beauty retailer known for a broad assortment of prestige cosmetics, skincare and fragrance. Operating a high-volume, client-focused retail network, Sephora emphasizes experiential selling, talent development and diversity. The brand is part of the LVMH group and offers structured retail career pathways within a fast-paced luxury retail environment.
Sephora in Ontario, CA is hiring an Operations Leader (full-time). Hourly pay $26.00–$29.90; lead store operations, inventory and team development.
Role & Responsibilities
- Oversee daily store operations including inventory management, stock replenishment and order fulfillment to ensure operational efficiency.
- Lead visual merchandising and promotional setup to maintain brand presentation and drive sales.
- Coach, train and develop store operations team members on operational processes, selling behaviors and performance metrics.
- Support the client experience by partnering with the store team to deliver exceptional service and help achieve store KPIs.
- Enforce company policies, loss-prevention procedures and store safety standards to create a secure shopping environment.
- Manage scheduling and ensure reliable staffing coverage during peak retail hours (nights, weekends and holidays).
Qualifications
- Minimum 2–3 years of leadership experience in retail operations or hospitality; proven ability to lead and develop front-line teams.
- Strong organizational aptitude with meticulous attention to inventory control and visual standards.
- Excellent verbal communication and interpersonal skills; able to motivate teams and foster a collaborative culture.
- Effective time-management and prioritization in a fast-paced, results-driven environment.
- Physically able to lift and carry up to 50 pounds as required.
- Availability to work 30–40 hours per week including nights, weekends and holidays.
Skills
Experience
Minimum 2–3 years of leadership experience in retail operations or hospitality with demonstrated success coaching teams and managing store-level inventory and merchandising.
Education
High school diploma or equivalent required; coursework or degree in business, retail management or a related field preferred.
Workplace
This position is based in Ontario, California, USA, within easy reach of Los Angeles.
Compensation
The base compensation for this position ranges from USD 26 to USD 29.90 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (subject to eligibility).
Culture
Sephora cultivates an inclusive, performance-driven retail culture that prioritizes diversity, professional development and hands-on learning. The brand values creativity and client-centric selling within a fast-paced environment, offering visible career pathways across store operations and corporate functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Supervisor», «Store Operations Lead», «Inventory & Operations Manager», «Client Experience Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.