Sephora Operations Leader
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Sephora — Operations Leader in Novi, MI. Full-time role leading store operations and inventory. $24–$31/hr.
Overview
Sephora is a leading global beauty retailer and a member of the LVMH group. The brand is known for a broad assortment of prestige cosmetics, skincare and fragrance, a digitally enabled omnichannel experience and investment in employee training and development across its stores and corporate functions.
Role & Responsibilities
- Oversee day-to-day store operations including inventory management, replenishment and order fulfilment to ensure operational efficiency.
- Lead visual merchandising and promotional setups to maintain brand presentation and drive sales.
- Coach, train and develop the operations team to elevate performance, selling behaviours and adherence to company standards.
- Support and partner with the sales team to deliver an exceptional client experience and contribute to achieving store results.
- Maintain store safety, compliance with company policies and high standards of store maintenance.
- Manage scheduling and staffing to meet required weekly hours and peak retail demand (nights, weekends, holidays).
Qualifications
- Minimum 2 years of leadership experience in retail operations, hospitality or a closely related environment.
- Proven ability to lead, coach and develop a frontline team to meet operational and sales objectives.
- Excellent communication, interpersonal and organizational skills with strong attention to detail.
- Demonstrated problem‑solving and time‑management abilities in a fast‑paced retail setting.
- Availability to work a full‑time retail schedule (30–40 hours/week), including nights, weekends and holidays.
- Physically able to lift and carry up to 50 pounds as required.
Skills
Experience
Minimum 2 years of leadership experience in retail operations or hospitality, with direct responsibility for supervising and developing a team.
Education
High school diploma or equivalent; post‑secondary coursework in retail management or business preferred.
Workplace
The successful candidate will be located in Novi, Novi, USA, with easy access to Detroit. Cerulean currently advertises 3.480 open roles in USA, including 1337 added in the last 48 hours.
Compensation
The base compensation for this position ranges from USD 24 to USD 31 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (eligibility-based).
Culture
Sephora cultivates a fast‑paced, client‑centric retail culture that emphasises diversity, inclusion and professional development. The environment rewards creativity, collaboration and a commitment to delivering elevated beauty experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.