Sephora Operations Leader
- Location
- New York CityNew YorkUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28–32/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 22, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Operations Leader role at Sephora New York City—$28–$32/hr, full-time retail operations management, team leadership required.
Role & Responsibilities
- Lead inventory management, replenishment, and order fulfillment to ensure operational standards are consistently met
- Oversee visual merchandising, promotional events, and store maintenance to uphold Sephora's brand presentation and drive sales
- Coach and develop team members, building a fulfilling career path through training on operational processes, selling behaviors, and performance metrics
- Partner with the sales and client service teams to deliver exceptional service and contribute to achieving store goals
- Promote a culture of inclusivity, openness, and accountability while fostering a collaborative, goal-driven environment
- Maintain company policies and safety standards to create a secure and enjoyable shopping experience for all guests
Qualifications
- Minimum 2–3 years of leadership experience in retail operations or hospitality
- Proven ability to lead, coach, and develop teams to achieve performance goals
- Strong attention to detail with excellent problem-solving and organizational capabilities
- Effective time management and prioritization skills in a dynamic retail environment
- Excellent communication and interpersonal abilities
- Physical capability to lift and carry up to 50 pounds regularly
Skills
Experience
Minimum 3 years of leadership experience in retail operations or a similar role, with a proven track record of leading and developing high-performing teams in a dynamic environment.
Education
High school diploma or equivalent; further formal education in business management or retail operations is advantageous but not required.
Workplace
This position is based in New York City, New York, USA.
Compensation
The base compensation for this position ranges from USD 28 to USD 32 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusive workplace culture celebrating diversity and belonging.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Retail Operations Supervisor», «Operations Manager», «Store Team Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.