Sephora Operations Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28–32/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 14, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Operations Leader, full-time at New York location. Lead retail operations, manage inventory and visual merchandising, coach teams. $28–$32/hr.
Role & Responsibilities
- Lead operations team and oversee inventory management, replenishment, and order fulfillment to ensure operational standards are met
- Direct visual merchandising, promotional events, and store maintenance to uphold Sephora brand standards and drive sales
- Coach and develop team members, providing guidance on operational processes, selling behaviors, performance metrics, and company initiatives
- Partner with cross-functional teams to deliver exceptional client experience and contribute to achieving store goals
- Promote a culture of openness, inclusivity, and teamwork where all employees feel empowered
- Ensure compliance with company policies and create a safe, enjoyable shopping environment
- Manage flexible scheduling and maintain reliability during peak retail operations including nights, weekends, and holidays
Qualifications
- Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality
- Proven ability to lead, coach, and develop teams to achieve goals
- Strong attention to detail with excellent problem-solving and organizational skills
- Effective time management and ability to prioritize in a dynamic environment
- Excellent communication and interpersonal skills
- Ability to motivate teams and foster a collaborative, goal-driven culture of accountability
- Physically able to lift and carry up to 50 pounds as needed
Skills
Experience
Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality. Demonstrated track record of leading, coaching, and developing teams to achieve business objectives in a fast-paced retail environment.
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 28 to USD 32 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Operations Manager», «Store Operations Supervisor», «Retail Operations Coordinator», «Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.