Sephora Operations Leader

Nashville Tennessee USA

Employment
Full-Time
Seniority
Supervisor
Compensation
$24–27.50/hour
Posted
Nov 10, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora is hiring a full-time Operations Leader for its Green Hills store in Nashville, with a 30–40-hour weekly schedule. The role leads store operations, inventory, merchandising, fulfillment, and team development; hourly pay is $24.00–$27.50, depending on qualifications, experience, and other legitimate business factors.

Role & Responsibilities

  • Lead store operations, including inventory management, replenishment, order fulfillment, and adherence to operational standards.
  • Oversee visual merchandising, promotional events, and store maintenance to uphold brand presentation and support sales.
  • Partner with the team to deliver exceptional client service and contribute to store goals.
  • Coach and train team members on operational processes, selling behaviors, performance metrics, and company initiatives.
  • Promote an inclusive, open team culture where everyone feels empowered.
  • Follow company policies and help maintain a safe, enjoyable shopping experience.
  • Meet minimum weekly shift and hour requirements; work during peak retail periods, including nights, weekends, and holidays, with punctuality and consistent attendance.

Qualifications

  • At least 2 years of leadership experience in a similar role, preferably in retail operations or hospitality; the role also lists a minimum of 3 years’ experience.
  • Demonstrated ability to lead, coach, and develop teams to achieve goals.
  • Strong attention to detail, problem-solving, and organizational skills.
  • Effective time management and ability to prioritize in a dynamic environment.
  • Excellent communication and interpersonal skills.
  • Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
  • Physical ability to lift and carry up to 50 pounds as needed.
  • Available for full-time work of 30–40 hours per week and during peak retail operations, including nights, weekends, and holidays; punctual with consistent attendance.

Skills

Inventory management Replenishment Order fulfillment Visual merchandising Coaching and training Problem-solving Time management Prioritization Communication Interpersonal skills

Experience

At least 2 years of leadership experience in a similar role, preferably in retail operations or hospitality; a minimum of 3 years is also listed.

Workplace

This position is based in Nashville, Tennessee, USA.

The setting Tennessee

Explore jobs in Tennessee or in the USA.

Compensation

The base compensation for this position ranges from USD 24 to USD 27.50 per hour.

Benefits

Healthcare and wellbeing benefits, based on eligibility; an inclusive workplace culture.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Sephora

Sephora Operations Leader

Nashville, USA

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