Sephora Operations Leader

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Location
USA
└California
└Los Angeles
Employment
Full-Time
Seniority
Manager
Compensation
$28–34.30/hour
Posted
Mar 31, 2026

About Sephora

Sephora is a global beauty retailer operating a network of freestanding stores and concessions, known for an extensive portfolio of cosmetics, skincare and fragrance brands. As part of the LVMH group, Sephora combines a fast-paced retail culture with significant investment in experiential merchandising, beauty education and talent development across markets.

Sephora is hiring an Operations Leader in Los Angeles, CA — full-time hourly role overseeing store operations, inventory and team development.

Role & Responsibilities

  • Oversee daily store operations including inventory management, replenishment and order fulfillment to ensure availability and accuracy.
  • Lead visual merchandising and promotional setups to uphold brand presentation and drive sales.
  • Coach, develop and schedule the operations team to meet performance metrics and deliver exceptional client service.
  • Monitor and enforce operational standards, policies, and loss-prevention procedures to maintain a safe, compliant retail environment.
  • Collaborate with store leadership to support store goals, peak-period coverage and a consistent client experience.

Qualifications

  • Minimum 3 years of leadership experience in retail operations or hospitality with a track record of coaching teams.
  • Proven experience in inventory control, replenishment and merchandising execution.
  • Excellent interpersonal and communication skills with strong organizational and problem-solving abilities.
  • Availability to work 30–40 hours per week including nights, weekends and holidays; punctuality and consistent attendance required.
  • Physically able to lift and carry up to 50 pounds as needed.

Skills

Inventory management Replenishment Order fulfillment Visual merchandising Team coaching and development Performance management Time management Problem-solving Customer service

Experience

Minimum 3 years of progressive leadership experience in retail operations or hospitality, demonstrating successful team coaching, inventory oversight and execution of merchandising or promotional initiatives.

Education

High school diploma or equivalent required; post-secondary coursework or a degree in business, retail management or a related field preferred.

Workplace

This position is based in Los Angeles, California, USA.

Compensation

The base compensation for this position ranges from USD 28 to USD 34.30 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora fosters an inclusive, customer-centric culture that celebrates diversity and individual expression. The workplace emphasizes hands-on learning, rapid professional development and collaboration across store teams to deliver a high-touch beauty experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Operations Manager», «Store Operations Manager», «Retail Operations Lead», «Store Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.