Sephora Operations Leader

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Employment
Full-Time
Seniority
Manager
Compensation
$24–31/hour
Posted
Apr 14, 2026

About Sephora

Sephora is a global beauty retailer renowned for its broad assortment of prestige cosmetics, skincare and fragrance. As part of the LVMH group, the brand operates immersive retail environments and emphasizes customer experience, product expertise and ongoing talent development across its network of stores.

Sephora seeks an Operations Leader in Lake Buena Vista, FL (Disney Springs) to lead store operations and inventory management; $24–$31/hr.

Role & Responsibilities

  • Lead daily store operations including inventory management, replenishment, receiving and order fulfillment to maintain product availability and operational accuracy.
  • Execute visual merchandising standards and promotional rollouts to uphold brand presentation and maximize sales during events and peak periods.
  • Coach, develop and evaluate operations team members, driving performance through on-the-floor training, feedback and clear accountability.
  • Partner with sales and client experience teams to ensure seamless service delivery and contribute to achieving store KPIs.
  • Maintain compliance with company policies, safety protocols and loss-prevention procedures while ensuring the store is clean, functional and customer-ready.

Qualifications

  • Minimum of 2 years of supervisory or leadership experience in retail operations or hospitality (3+ years preferred).
  • Proven ability to coach teams, drive performance and foster a collaborative, inclusive culture.
  • Strong organizational aptitude with exceptional attention to detail and problem-solving capability.
  • Availability for flexible scheduling including nights, weekends and holidays; ability to meet required weekly shift minimum (30–40 hours/week).
  • Physically capable of lifting and carrying up to 50 pounds as required.

Skills

Inventory management Replenishment and order fulfillment Visual merchandising execution Team coaching and performance management Time management and prioritization Effective verbal and interpersonal communication Loss prevention and store safety procedures

Experience

Minimum 2 years of leadership experience in retail operations or hospitality is required to effectively supervise daily store functions and develop team members; candidates with 3+ years of progressive supervisory experience are preferred.

Education

High school diploma or equivalent required; associate's or bachelor's degree in business, retail management or a related field preferred.

Workplace

The role is situated in Lake Buena Vista, Florida, USA — conveniently close to Orlando.

Compensation

The base compensation for this position ranges from USD 24 to USD 31 per hour.

Benefits

Inclusion & Belonging initiatives; comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates a fast-paced, client-centric retail culture that prizes diversity, education and empowerment. The workplace emphasizes continuous learning, internal mobility and cross-functional collaboration within the larger LVMH ecosystem.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Operations Supervisor», «Retail Operations Lead», «Inventory & Merchandising Lead», «Store Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.