Sephora Operations Leader

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Location
Employment Full-Time
Seniority Manager
Compensation $28–34.30/hour
Posted Mar 20, 2026

Sephora Fremont (CA) seeks an Operations Leader — Full-time hourly role overseeing store operations, inventory, merchandising, and team development.

Overview

Sephora is a leading global beauty retailer known for its curated assortment of prestige cosmetics, skincare, and fragrance. As part of the LVMH portfolio, the company emphasizes innovative retail experiences, strong brand partnerships, and a people-first approach to talent development.

Role & Responsibilities

  • Oversee daily store operations including inventory management, replenishment, and order fulfillment to ensure operational excellence.
  • Lead and implement visual merchandising and in-store promotional events to maintain brand standards and drive sales.
  • Manage store maintenance and operational standards to deliver a safe, compliant, and engaging shopping environment.
  • Coach, train and develop the operations team on selling behaviors, operational processes, and performance metrics.
  • Support the client experience by partnering with the store team to meet customer service objectives and store targets.
  • Promote an inclusive, collaborative culture and enforce company policies and safety procedures.
  • Maintain reliable scheduling and availability during peak retail hours (nights, weekends, and holidays).

Qualifications

  • Minimum 2 years of leadership experience in retail operations or hospitality (3+ years preferred).
  • Proven ability to lead, coach and develop front-line teams to achieve operational and sales goals.
  • Strong attention to detail with excellent problem‑solving, organizational and time‑management skills.
  • Excellent verbal communication and interpersonal skills; able to motivate a goal‑driven team.
  • Physically capable of lifting and carrying up to 50 pounds as required.
  • Flexible availability to work 30–40 hours per week, including nights, weekends and holidays.

Skills

Inventory management Replenishment Order fulfillment Visual merchandising Promotional event execution Store maintenance Coaching and development Familiarity with performance metrics Operational process adherence Time management Problem-solving Team leadership Effective communication

Experience

Minimum 2 years of leadership experience in retail operations or hospitality; candidates with 3+ years of progressive supervisory experience are preferred.

Education

High school diploma or equivalent required; post-secondary coursework in retail management or business is a plus.

Workplace

This position is based in Fremont, California, USA, within easy reach of San Francisco. The broader California area accounts for 394 active listings on Cerulean, 29 of which are new. In USA as a whole, Cerulean currently features 3.532 open positions, with 168 posted this week.

Compensation

The base compensation for this position ranges from USD 28 to USD 34.30 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates a diverse, inclusive workplace focused on personal development and a premium client experience. The brand values creativity, collaboration and continuous learning within a fast‑paced retail environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Operations Manager», «Retail Operations Supervisor», «Store Operations Lead», «Inventory & Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.