Sephora Operations Leader

Employment
Full-Time
Seniority
Supervisor
Compensation
$26–34/hour
Posted
Jun 22, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Operations Leader at Sephora, Freehold NJ. Full-time hourly retail leadership role overseeing inventory, merchandising, and team operations at an hourly rate of $26–$34/hr.

Role & Responsibilities

  • Lead and oversee inventory management, replenishment, order fulfillment, and ensure operational standards are consistently met
  • Direct visual merchandising initiatives, promotional events, and store maintenance to uphold Sephora's brand presentation and drive sales
  • Partner with store teams to deliver exceptional client service and contribute to achieving store performance goals
  • Guide and train team members on operational processes, selling behaviors, performance metrics, and company initiatives
  • Foster a culture of inclusivity, openness, and empowerment across the operations team
  • Uphold Sephora standards and company policies to maintain a safe and enjoyable shopping environment
  • Manage flexible scheduling to meet minimum weekly shift requirements and cover peak retail operations including nights, weekends, and holidays

Qualifications

  • Minimum 2 years of leadership experience in retail operations, hospitality, or similar role
  • Proven ability to lead, coach, and develop teams to achieve goals
  • Strong attention to detail with excellent problem-solving and organizational skills
  • Effective time management and ability to prioritize in a dynamic environment
  • Excellent communication and interpersonal skills
  • Ability to motivate teams and foster a collaborative, goal-driven culture
  • Physically able to lift and carry up to 50 pounds as needed

Skills

Inventory management Visual merchandising Team leadership Staff training and coaching Retail operations Performance metrics analysis Customer service Problem-solving Time management Physical stamina

Experience

Minimum 3 years of leadership experience in retail operations, hospitality, or a comparable environment, with demonstrated success in team development and operational excellence.

Education

High school diploma or equivalent (GED); additional retail management certification or coursework preferred.

Workplace

The successful candidate will be located in Freehold, New Jersey, USA, with easy access to New York.

Compensation

The base compensation for this position ranges from USD 26 to USD 34 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits available based on eligibility; inclusion and belonging initiatives supporting a diverse beauty community.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Operations Manager», «Retail Operations Supervisor», «Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Operations Leader

Freehold, USA

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