Sephora Operations Leader

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Location
EnglishtownNew JerseyUSA
Employment
Full-Time
Seniority
Manager
Compensation
$26–34/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 6, 2026

About Sephora

Sephora is a global retailer of beauty products and cosmetics, known for an extensive portfolio of brands and a signature experiential retail environment. As part of the LVMH group, Sephora combines luxury retail standards with fast-paced, customer-centric operations across standalone stores, malls, and digital channels.

Sephora Operations Leader in Englishtown, NJ — full-time hourly role ($26–$34/hr) leading store operations, inventory and merchandising.

Role & Responsibilities

  • Lead daily store operations including inventory management, replenishment, receiving, and order fulfillment to ensure stock accuracy and availability.
  • Drive brand presentation by executing visual merchandising directives, promotional setups and maintaining store standards.
  • Coach, mentor and develop the operations team to elevate performance, operational competency and selling behaviours.
  • Partner with the sales team to support an exceptional client experience and contribute to store sales and KPI attainment.
  • Enforce company policies and operational procedures to maintain a safe, compliant and well-maintained shopping environment.
  • Manage scheduling and staffing to meet operational needs, including coverage during peak periods (nights, weekends, holidays).

Qualifications

  • Minimum 2 years of leadership experience in retail operations or hospitality; 3+ years preferred.
  • Demonstrated ability to coach and develop frontline teams to meet operational and sales objectives.
  • Strong organisational aptitude with meticulous attention to detail and effective problem-solving skills.
  • Excellent communication and interpersonal skills with capacity to foster a collaborative, accountable culture.
  • Ability to prioritise tasks in a fast-paced, multi‑tasking retail environment and meet attendance/ punctuality expectations.
  • Physically able to lift and carry up to 50 pounds as required.

Skills

Inventory management Replenishment & order fulfillment Visual merchandising execution Team coaching and performance management Retail scheduling and labour optimisation Loss prevention and operational compliance

Experience

At least 2 years of leadership experience in retail operations or hospitality; demonstrable track record of coaching teams, managing inventory processes and maintaining merchandising standards. Prior experience in beauty or specialty retail is advantageous.

Education

High school diploma or equivalent required; some college coursework or an associate degree in business, retail management or a related field preferred.

Workplace

This position is based in Englishtown, New Jersey, USA, within easy reach of New York City.

Compensation

The base compensation for this position ranges from USD 26 to USD 34 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility applies).

Culture

Sephora emphasises inclusivity, creativity and professional development within a fast-paced retail environment. The brand promotes a sense of belonging and invests in training and internal mobility while maintaining high standards of presentation and customer service consistent with a luxury retail operator.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Supervisor», «Retail Operations Lead», «Inventory & Operations Manager», «Assistant Store Manager — Operations», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.