Sephora Operations Leader

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Location
El PasoTexasUSA
Employment
Full-Time
Seniority
Supervisor
Compensation
$22–29/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 7, 2026

About Sephora

Sephora is a global prestige beauty retailer known for its expansive portfolio of cosmetics, fragrance and skincare brands and its experiential in-store environment. As part of LVMH’s selective retail network, Sephora combines fast-moving retail operations with a strong emphasis on client experience, diversity, and talent development.

Sephora in El Paso, TX is hiring an Operations Leader (full-time). Lead store operations, inventory and team development. $22–$29/hr.

Role & Responsibilities

  • Oversee day-to-day store operations including inventory management, replenishment, and order fulfillment to ensure operational efficiency.
  • Lead and coach the operations team to deliver performance against KPIs and maintain high standards of service and productivity.
  • Drive brand presentation through visual merchandising, promotional setups and store maintenance to maximize sales.
  • Support the wider selling team in delivering exceptional client experiences and contribute to achieving store goals.
  • Ensure compliance with company policies, safety procedures and loss-prevention standards.
  • Manage scheduling and staffing to meet required weekly shift commitments and peak retail demand (nights, weekends, holidays).

Qualifications

  • Minimum 2 years of supervisory or leadership experience in retail operations or hospitality; 3+ years preferred.
  • Proven ability to coach, motivate and develop frontline teams to meet operational and sales objectives.
  • Strong organizational skills with meticulous attention to detail and effective problem-solving ability.
  • Excellent verbal communication and interpersonal skills; capable of building a collaborative, accountable team culture.
  • Physically able to lift and carry up to 50 pounds as required.
  • Reliable attendance and flexibility to work peak retail hours including nights, weekends and holidays.

Skills

Inventory management Visual merchandising Order fulfillment Team coaching and development Performance metrics and KPI management Customer service excellence Loss prevention and store safety

Experience

Minimum 2 years of leadership experience in retail operations or hospitality is required; 3+ years preferred, with demonstrable experience in inventory control, merchandising and frontline team management.

Education

High school diploma or equivalent required; college coursework or degree in business, retail management or a related field preferred.

Workplace

This position is based in El Paso, Texas, USA.

Compensation

The base compensation for this position ranges from USD 22 to USD 29 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates an inclusive, diverse and client-centric workplace where creativity and personal development are encouraged. As a fast-paced retail leader within the LVMH family, the company emphasizes mentorship, career mobility and a commitment to delivering high-touch beauty experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Supervisor», «Retail Operations Lead», «Operations Team Lead», «Assistant Store Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.