Sephora Operations Leader

Employment
Full-Time
Seniority
Supervisor
Compensation
$28–32/hour
Posted
Jun 8, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Operations Leader, full-time hourly position in East Rutherford, NJ. Lead retail operations, inventory, and team development at American Dream mall.

Role & Responsibilities

  • Lead the operations team and oversee inventory management, replenishment, and order fulfillment to meet operational standards
  • Direct visual merchandising, promotional events, and store maintenance to uphold Sephora brand standards and drive sales
  • Partner with the team to deliver exceptional client experience and contribute to achieving store goals
  • Coach and develop team members on operational processes, selling behaviors, performance metrics, and company initiatives
  • Foster a culture of openness, inclusivity, and teamwork where all employees feel empowered
  • Ensure compliance with company policies and create a safe, enjoyable shopping environment
  • Manage scheduling and ensure reliable coverage during peak retail operations, including nights, weekends, and holidays

Qualifications

  • Minimum 2 years of leadership experience in retail operations or hospitality
  • Proven ability to lead, coach, and develop teams to achieve goals
  • Strong attention to detail with excellent problem-solving and organizational skills
  • Effective time management and ability to prioritize in a dynamic environment
  • Excellent communication and interpersonal skills
  • Ability to motivate teams and foster a collaborative, goal-driven culture of accountability
  • Physical capability to lift and carry up to 50 pounds as required

Skills

Inventory management Visual merchandising Team leadership and coaching Performance management Problem-solving Time management Retail operations

Experience

Minimum 2–3 years of direct leadership experience in retail operations or a similar hospitality-related environment, with demonstrated success coaching and developing team members.

Workplace

This position is based in East Rutherford, New Jersey, USA, within easy reach of New York.

Compensation

The base compensation for this position ranges from USD 28 to USD 32 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives within the Sephora beauty community.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Retail Operations Supervisor», «Operations Supervisor», «Store Manager Operations», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Operations Leader

East Rutherford, USA

Continue to the application.