Sephora Operations Leader
Sephora in Durham, NC is hiring an Operations Leader (full-time) at Southpoint — $24–$31/hr; lead store operations, inventory and merchandising.
Overview
Sephora is a global beauty retailer known for a curated assortment of cosmetics, fragrance and skincare, a strong focus on customer experience and digital innovation. The brand operates within the LVMH group and is recognized for its retail training programs, inclusive merchandising and fast-paced, client-centric store environments.
Role & Responsibilities
- Oversee day-to-day store operations including inventory management, replenishment, order fulfillment and loss-prevention to ensure operational excellence.
- Lead visual merchandising, promotional set-ups and store maintenance to uphold brand presentation and drive sales.
- Coach, develop and schedule the operations team; set performance expectations and foster a collaborative, accountability-driven culture.
- Support the client experience by enabling the selling team through operational readiness and by contributing to store sales targets.
- Ensure compliance with company policies, safety standards and local regulations to maintain a secure and welcoming shopping environment.
Qualifications
- Minimum 2 years of leadership experience in retail operations or hospitality, with demonstrated ability to coach and develop frontline teams.
- Proven organizational aptitude with strong attention to detail and effective problem-solving skills.
- Excellent interpersonal and communication skills, with the ability to motivate a diverse team and manage competing priorities.
- Physically able to lift and carry up to 50 pounds as required for stock handling and merchandising tasks.
Skills
Experience
Minimum 2 years of supervisory or leadership experience in retail operations or hospitality; proven track record managing teams, inventory processes and merchandising in a high-volume retail environment.
Education
High school diploma or equivalent required; associate degree, bachelor's degree or retail management certification preferred.
Workplace
The successful candidate will be located in Durham, North Carolina, USA, with easy access to Raleigh. 2 luxury roles are listed in Durham on Cerulean, 2 posted in the last 48 hours. Across the North Carolina region, Cerulean lists 30 open positions — 7 listed in the past two days. Cerulean currently advertises 3.493 open roles in USA, including 210 added in the last 48 hours.
Compensation
The base compensation for this position ranges from USD 24 to USD 31 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (eligibility-based).
Culture
Sephora cultivates an inclusive, client-centric culture that values diversity, training and personal development. The environment is fast-paced and collaborative, with a strong emphasis on brand presentation and continuous learning.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.