Sephora Operations Leader

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Location
Employment Full-Time
Seniority Manager
Posted Feb 23, 2026

Sephora in Durham, United States, seeks an Operations Leader to drive operational excellence and support an exceptional client experience. Full-time role with competitive hourly compensation.

Overview

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora is dedicated to fostering a diverse and inclusive workplace where creativity and individuality are celebrated.

Role & Responsibilities

  • Oversee inventory management, replenishment, and order fulfillment to ensure operational standards are met.
  • Lead visual merchandising and promotional events to uphold Sephora's brand and drive sales.
  • Partner with the team to deliver exceptional client service and achieve store goals.
  • Guide and train team members on operational processes, selling behaviors, and performance metrics.
  • Promote a culture of inclusivity and teamwork.
  • Ensure compliance with company policies to create a safe shopping environment.

Qualifications

  • Minimum 2 years of leadership experience in retail operations or hospitality.
  • Proven ability to lead, coach, and develop teams.
  • Strong attention to detail and problem-solving skills.
  • Effective time management and prioritization abilities.
  • Excellent communication and interpersonal skills.
  • Physical ability to lift and carry up to 50 pounds.

Skills

Leadership and team development Inventory management Visual merchandising Customer service excellence Problem-solving Time management Communication

Experience

Minimum of 2 years in a leadership role within retail operations or hospitality.

Workplace

The successful candidate will be located in Durham, Durham, USA. Cerulean currently advertises 3.352 open roles in USA, including 1248 added in the last 48 hours.

Compensation

$24.00 - $31.00 per hour, based on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a culture of inclusion and belonging.

Culture

Sephora is committed to creating a beauty community where everyone's uniqueness is celebrated, fostering an environment of openness and empowerment. The company values diversity and is dedicated to providing equal opportunities for all employees.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.