Sephora Operations Leader

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Location
Employment Full-Time
Seniority Manager
Compensation $24–31/hour
Posted Mar 17, 2026

Sephora Davie, FL — Operations Leader (Full-time). Lead store operations, inventory and team coaching. $24–$31/hr.

Overview

Sephora is a global prestige beauty retailer known for a broad assortment of cosmetics, skincare and fragrance, with a strong emphasis on client experience and innovation. As part of the LVMH family, Sephora combines entrepreneurial retail energy with the resources of a leading luxury goods group, offering structured career paths and investment in learning and development.

Role & Responsibilities

  • Lead day-to-day store operations including inventory management, replenishment, stock receiving and order fulfilment to ensure merchandise availability and accuracy
  • Oversee visual merchandising and promotional execution to uphold brand standards and drive sales performance
  • Coach, develop and mentor the operations team to improve productivity, operational knowledge and selling behaviours
  • Ensure adherence to company policies, loss-prevention procedures and safety standards to deliver a secure and enjoyable shopping environment
  • Support the client experience by partnering with sales teams to maintain service levels and contribute to store KPI achievement
  • Manage scheduling and resource allocation to meet peak retail demands (nights, weekends, holidays) and ensure operational reliability

Qualifications

  • Minimum 2–3 years of leadership experience in retail operations, hospitality, or a related customer-facing environment
  • Demonstrated ability to coach and develop front-line teams to meet performance objectives
  • Strong organisational aptitude with meticulous attention to inventory accuracy and merchandising detail
  • Excellent verbal communication and interpersonal skills with a customer-centric mindset
  • Ability to work a flexible retail schedule and maintain punctual attendance
  • Physically capable of lifting and carrying up to 50 pounds as required

Skills

Inventory management Replenishment Order fulfillment Visual merchandising Team coaching and development Operational standards and compliance Time management and prioritisation Customer service and client experience Strong communication and interpersonal skills Ability to lift up to 50 lbs

Experience

Minimum 2–3 years of supervisory or leadership experience in retail operations or hospitality with proven team management, inventory oversight and execution of merchandising standards.

Education

High school diploma or equivalent required; post-secondary coursework or an associate degree in business, retail management or a related field preferred.

Workplace

This position is based in Davie, Florida, USA, within easy reach of Miami. The broader Florida area accounts for 297 active listings on Cerulean, 6 of which are new. In USA as a whole, Cerulean currently features 3.512 open positions, with 137 posted this week.

Compensation

The base compensation for this position ranges from USD 24 to USD 31 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates a fast-paced, client-focused retail culture that values diversity, inclusion and personal development. The environment rewards initiative and coaching, with clear pathways for progression supported by the broader LVMH network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Retail Operations Supervisor», «Inventory & Replenishment Lead», «Client Experience Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.