Sephora Operations Leader
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Sephora seeks an Operations Leader in Dallas, TX to oversee inventory, merchandising and team development ($26–$34/hr).
Overview
Sephora is a global beauty retailer and part of the LVMH Group, known for an expansive portfolio of prestige brands and an innovative omnichannel approach. As an employer, Sephora emphasizes talent development, diversity and inclusion, and a fast-paced retail environment that blends experiential merchandising with data-driven operations.
Role & Responsibilities
- Oversee day-to-day store operations including inventory management, replenishment and order fulfillment to ensure product availability and operational efficiency.
- Lead visual merchandising and promotional setup to uphold brand presentation standards and support sales initiatives.
- Coach, train and develop the operations team on operational processes, selling behaviours and performance metrics to drive individual and store results.
- Support and contribute to an exceptional client experience by partnering with the store team to meet service and sales targets.
- Ensure compliance with company policies, safety standards and store maintenance requirements to create a secure shopping environment.
- Manage scheduling expectations and maintain reliable attendance, including availability for nights, weekends and holidays as required.
Qualifications
- Minimum 3 years of leadership experience in retail operations or hospitality (team leadership and coaching experience required).
- Proven ability to motivate teams, drive accountability and deliver measurable results against operational targets.
- Strong attention to detail with excellent problem-solving and organizational capabilities.
- Effective verbal communication and interpersonal skills; able to coach and develop teammates.
- Flexible availability to work peak retail hours (nights, weekends, holidays) and meet required weekly hours (30–40 hours/week).
- Physically able to lift and carry up to 50 pounds as needed.
Skills
Experience
Minimum 3 years of leadership experience in retail operations or hospitality, demonstrating team coaching, operational oversight and achievement of store targets.
Education
High school diploma or equivalent required; associate degree or coursework in business, retail management or hospitality preferred.
Workplace
The successful candidate will be located in Dallas, Texas, USA. 53 luxury roles are listed in Dallas on Cerulean, 1 posted in the last 48 hours. Across the Texas region, Cerulean lists 173 open positions — 6 listed in the past two days. Cerulean currently advertises 2.201 open roles in USA, including 89 added in the last 48 hours.
Compensation
The base compensation for this position ranges from USD 26 to USD 34 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits (eligibility-based).
Culture
Sephora fosters an inclusive, fast-paced retail culture that celebrates individuality and professional growth. The company invests in employee training and encourages a collaborative environment where diverse perspectives inform customer-focused innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.