Sephora Operations Leader

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Location
Employment Full-Time
Seniority Manager
Compensation $22–29/hour
Posted Mar 12, 2026

Sephora is hiring an Operations Leader in Coralville, USA — Full-time hourly role ($22–$29/hr) leading store operations, inventory and team development.

Overview

Sephora is a global leader in prestige beauty retail, known for an expansive assortment of cosmetics, skincare and fragrance across owned and partner brands. As part of the LVMH group, Sephora combines luxury-brand curation with fast-paced retail innovation and a strong emphasis on customer experience and talent development.

Role & Responsibilities

  • Oversee day-to-day store operations including inventory management, replenishment and order fulfillment to ensure operational efficiency and availability of product.
  • Lead visual merchandising and in-store promotional execution to maintain brand presentation and drive sales.
  • Coach, mentor and develop the operations team through on-the-floor training, performance feedback and career guidance.
  • Support the client experience by partnering with sales teams to meet store goals and deliver exceptional customer service.
  • Maintain store standards for safety, loss prevention, housekeeping and policy compliance.
  • Manage staffing needs and scheduling to meet required full-time hours and peak retail periods (nights, weekends, holidays).

Qualifications

  • Minimum 2 years of leadership experience in retail operations, hospitality, or a closely related environment.
  • Proven experience coaching teams to achieve performance targets and operational standards.
  • Strong organizational aptitude with attention to detail and demonstrated problem-solving skills.
  • Excellent verbal communication and interpersonal skills with the ability to motivate a diverse team.
  • Ability to meet physical demands of the role, including lifting and carrying up to 50 pounds as needed.

Skills

Inventory management Visual merchandising Order fulfillment Team leadership Coaching and development Loss prevention and store standards Customer service Time management Effective verbal communication Ability to lift up to 50 pounds

Experience

Minimum 2 years of leadership experience in a retail operations or hospitality setting, with a track record of coaching teams, managing inventory processes and delivering against store performance metrics.

Workplace

The role is situated in Coralville, Iowa, USA — conveniently close to Iowa City. Within Iowa, Cerulean currently features 3 open roles, including 2 recent additions. Across USA, Cerulean lists 3.490 open roles — 213 of them newly added.

Compensation

The base compensation for this position ranges from USD 22 to USD 29 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates an inclusive, fast-paced retail culture that celebrates diversity and personal expression. The company emphasizes continuous learning and internal development, offering clear pathways for career progression within a performance-driven, team-oriented environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Manager», «Store Operations Supervisor», «Inventory & Operations Lead», «Client Experience Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.