Sephora Operations Leader

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Location
USA
└California
└Concord
Employment
Full-Time
Seniority
Manager
Compensation
$28–34.30/hour
Posted
Apr 2, 2026

About Sephora

Sephora is a global beauty retail leader and part of the LVMH family of maisons. The brand is known for a broad assortment of prestige cosmetics, fragrance and skincare, a client-centric omnichannel experience, and a heavy emphasis on innovation, training and merchandising within fast-paced retail environments.

Sephora in Concord, CA is hiring an Operations Leader (full-time) — hourly $28.00–$34.30/hr to lead store operations, inventory and team development.

Role & Responsibilities

  • Oversee day-to-day store operations including inventory control, replenishment, order fulfillment and loss-prevention procedures to ensure operational excellence.
  • Lead visual merchandising and promotional setups to maintain brand presentation and drive sales performance.
  • Coach, develop and schedule the operations team to build capability and sustain high standards of service and productivity.
  • Ensure compliance with company policies, safety procedures and operational standards to create a secure and inviting shopping environment.
  • Support the sales floor and partnership with client-facing teams to deliver an exceptional client experience and achieve store KPIs.

Qualifications

  • Minimum 3 years of leadership experience in retail operations, store management, or hospitality.
  • Proven ability to lead, coach and motivate teams to meet performance targets.
  • Excellent organizational, problem-solving and time-management skills with strong attention to detail.
  • Effective verbal and interpersonal communication skills; ability to build an inclusive, accountable team culture.
  • Physically able to lift and carry up to 50 pounds; flexible availability for nights, weekends and holidays.

Skills

Inventory management Visual merchandising Team leadership and coaching Order fulfillment and replenishment Loss prevention / shrink control Point-of-sale (POS) operations

Experience

Minimum three years of supervisory or managerial experience in retail operations, store leadership, or a high-volume hospitality environment, with demonstrable results in team development and inventory control.

Education

High school diploma or equivalent required; associate's or bachelor's degree in business, retail management, or a related field preferred.

Workplace

This position is based in Concord, California, USA, within easy reach of San Francisco.

Compensation

The base compensation for this position ranges from USD 28 to USD 34.30 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates an inclusive, fast-paced retail culture that emphasizes diversity, professional development and hands-on learning. The environment rewards collaboration, high standards of customer experience and opportunities for internal mobility within the LVMH ecosystem.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Manager», «Store Operations Supervisor», «Retail Team Lead», «Operations Supervisor — Store», «Store Manager (Operations)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.