Sephora Operations Leader

Location
Columbus Ohio USA
Employment
Full-Time
Seniority
Supervisor
Compensation
$24–27.50/hour
Posted
Sep 28, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Operations Leader position at Sephora Columbus, OH. Lead retail operations, manage inventory, and develop teams in this full-time hourly role.

Role & Responsibilities

  • Lead inventory management, replenishment, order fulfillment, and ensure operational standards are met across the store
  • Oversee visual merchandising, promotional events, and store maintenance to uphold Sephora's brand presentation and drive sales performance
  • Partner with the team to deliver exceptional client experience and contribute to achieving store goals
  • Guide and train team members on operational processes, selling behaviors, performance metrics, and company initiatives
  • Foster a culture of openness, inclusivity, and teamwork where all employees feel empowered and valued
  • Uphold Sephora policies and standards to create a safe and enjoyable shopping environment
  • Manage scheduling to ensure adequate coverage during peak retail operations and maintain punctuality and attendance standards

Qualifications

  • Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality
  • Proven ability to lead, coach, and develop teams to achieve goals
  • Strong attention to detail with excellent problem-solving and organizational skills
  • Ability to prioritize and manage time effectively in a dynamic environment
  • Excellent communication and interpersonal skills
  • Demonstrated ability to motivate teams and foster a collaborative, goal-driven culture of accountability
  • Physically able to lift and carry up to 50 pounds as needed

Skills

Team leadership Inventory management Visual merchandising Retail operations Staff coaching and development Problem-solving Time management Customer service excellence

Experience

Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality, with a proven track record of leading and developing teams.

Workplace

The successful candidate will be located in Columbus, Ohio, USA.

Compensation

The base compensation for this position ranges from USD 24 to USD 27.50 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Retail Operations Supervisor», «Store Manager - Operations», «Operations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Operations Leader

Columbus, USA

Continue to the application.

Country and Language