Sephora Operations Leader

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Location
USA
└Ohio
└Columbus
Employment
Full-Time
Seniority
Manager
Compensation
$24–31/hour
Posted
Mar 31, 2026

About Sephora

Sephora is a global beauty retailer known for an expansive portfolio of prestige brands and a digitally integrated omnichannel experience. As part of a larger selective distribution group, Sephora emphasizes client-centric retail, innovation in merchandising and beauty services, and extensive learning and development opportunities for retail leaders.

Sephora Columbus, OH — Operations Leader (full-time) at Polaris Parkway store. Lead inventory, merchandising and operations. $24–$31/hr.

Role & Responsibilities

  • Oversee daily store operations including inventory management, replenishment, order fulfillment and adherence to operational standards.
  • Lead visual merchandising, promotional execution and store presentation to maintain brand standards and drive sales.
  • Coach, develop and motivate the operations team to meet performance metrics, sell-through goals and service expectations.
  • Partner with store leadership to support an exceptional client experience and contribute to achieving store KPIs.
  • Ensure compliance with company policies, loss-prevention procedures and health & safety standards.
  • Manage scheduling expectations and maintain dependable attendance during peak retail hours (nights, weekends, holidays).

Qualifications

  • Minimum two years of leadership experience in retail operations or hospitality; demonstrated ability to lead and develop teams.
  • Proven coaching skills with experience using performance metrics to drive team outcomes.
  • Strong organizational aptitude, attention to detail and effective problem-solving skills.
  • Excellent verbal communication and interpersonal abilities; capable of fostering an inclusive, collaborative environment.
  • Flexible availability to work peak retail hours and meet full-time scheduling requirements (30–40 hours/week).
  • Physically able to lift and carry up to 50 pounds as required.

Skills

Inventory management Replenishment Order fulfillment Visual merchandising Team coaching and development Performance metrics and KPI-driven management

Experience

At least 2 years of supervisory or leadership experience in retail operations or hospitality, with a track record of coaching teams to meet operational and sales objectives.

Education

High school diploma or equivalent required; associate or bachelor's degree in business, retail management or hospitality preferred.

Workplace

The successful candidate will be located in Columbus, Ohio, USA.

Compensation

The base compensation for this position ranges from USD 24 to USD 31 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits (eligibility applies).

Culture

Sephora cultivates an inclusive, beauty-focused community that values diversity, creativity and professional growth. The retail environment is fast-paced and collaborative, with clear pathways for development and internal mobility for high-performing leaders.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Supervisor», «Store Operations Lead», «Inventory & Operations Manager», «Retail Floor Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.