Sephora Operations Leader
- Employment
- Full-Time
- Seniority
- Lead
- Compensation
- $28–32/hour
- Department
- Retail & Boutique Operations
- Posted
- Jul 20, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Operations Leader at Sephora, Brooklyn, NY. Lead retail operations, manage inventory, and develop teams. Full-time, $28–$32/hr.
Role & Responsibilities
- Lead inventory management, replenishment, and order fulfillment while ensuring operational standards are consistently met
- Oversee visual merchandising, promotional events, and store maintenance to uphold brand presentation and drive sales performance
- Partner with the team to deliver exceptional client experience and support achievement of store goals and targets
- Coach and develop team members, providing guidance and training on operational processes, selling behaviors, performance metrics, and company initiatives
- Foster a culture of inclusivity, openness, and teamwork where all team members feel empowered and valued
- Maintain adherence to Sephora standards, company policies, and operational procedures to ensure a safe and enjoyable shopping environment
Qualifications
- Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality
- Proven ability to lead, coach, and develop teams to achieve organizational goals
- Strong attention to detail with excellent problem-solving and organizational skills
- Effective time management and prioritization capabilities in a dynamic environment
- Excellent communication and interpersonal skills
- Ability to motivate teams and foster a collaborative, goal-driven culture of accountability
- Physically able to lift and carry up to 50 pounds as needed
Skills
Experience
Minimum 3 years of leadership experience in retail operations or a related field, with demonstrated success managing team performance and operational excellence.
Workplace
The successful candidate will be located in Brooklyn, New York, USA, with easy access to New York.
Compensation
The base compensation for this position ranges from USD 28 to USD 32 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives supporting a diverse and celebrated community.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Operations Manager», «Retail Operations Supervisor», «Store Manager – Operations», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.