Sephora Operations Leader
- Employment
- Full-Time
- Seniority
- Lead
- Compensation
- $26–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 3, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Operations Leader position in Baltimore, Maryland. Full-time retail leadership role overseeing store operations, inventory, and team development.
Role & Responsibilities
- Lead and oversee inventory management, replenishment, order fulfillment, and operational standards to ensure store efficiency
- Direct visual merchandising initiatives, promotional events, and store maintenance to uphold brand presentation and drive sales
- Coach and develop team members through training on operational processes, selling behaviors, performance metrics, and company initiatives
- Partner with the team to deliver exceptional client service and support the achievement of store performance goals
- Promote a culture of inclusivity, openness, and teamwork where all employees feel empowered
- Ensure compliance with company policies and maintain a safe, enjoyable shopping environment
- Manage flexible scheduling and ensure team reliability during peak retail operations including nights, weekends, and holidays
Qualifications
- Minimum 3 years of leadership experience in a similar role, preferably in retail operations or hospitality
- Proven ability to lead, coach, and develop high-performing teams to achieve business goals
- Strong attention to detail with excellent problem-solving and organizational skills
- Effective time management and prioritization abilities in a dynamic retail environment
- Excellent communication and interpersonal skills
- Demonstrated ability to motivate teams and foster a collaborative, goal-driven culture of accountability
- Physical capability to lift and carry up to 50 pounds as required
- Ability to work flexible scheduling including nights, weekends, and holidays
Skills
Experience
Minimum 3 years of leadership experience in a similar role, preferably in retail operations or hospitality. The candidate should demonstrate a proven track record of successfully leading and developing teams in a fast-paced retail environment.
Education
No formal education requirement specified; however, retail management or business-related coursework is beneficial.
Workplace
This position is based in Baltimore, Maryland, USA.
Compensation
The base compensation for this position ranges from USD 26 to USD 30 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits based on eligibility. Inclusion and belonging initiatives celebrating employee uniqueness and diversity.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Retail Operations Supervisor», «Operations Manager», «Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.