Sephora Operations Leader

Employment
Full-Time
Seniority
Supervisor
Compensation
$26–30/hour
Posted
Sep 17, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Operations Leader full-time position in Austin, TX. Lead store operations, manage inventory, and coach teams. $26–$30/hr.

Role & Responsibilities

  • Lead inventory management, replenishment, order fulfillment, and ensure operational standards are consistently met
  • Oversee visual merchandising, promotional events, and store maintenance to uphold Sephora's brand identity and drive sales performance
  • Coach and develop team members through guidance, training, and mentorship to build fulfilling career paths and enhance operational competency
  • Partner with the store team to deliver exceptional client experiences and contribute to achieving store goals and targets
  • Foster a culture of openness, inclusivity, and accountability that empowers all team members
  • Ensure adherence to Sephora company policies and create a safe, enjoyable shopping environment for clients and staff

Qualifications

  • Minimum 2–3 years of demonstrated leadership experience in a similar role, preferably in retail operations or hospitality
  • Proven ability to lead, coach, and develop teams to achieve measurable business goals
  • Strong attention to detail with excellent problem-solving and organizational capabilities
  • Effective time management and ability to prioritize tasks in a dynamic, fast-paced environment
  • Excellent communication and interpersonal skills with demonstrated ability to motivate and build collaborative, goal-driven teams
  • Physical ability to lift and carry up to 50 pounds regularly as job duties require
  • Availability for flexible scheduling including nights, weekends, and holiday shifts during peak retail operations

Skills

Inventory management and control Visual merchandising and brand presentation Team leadership and coaching Retail operations management Problem-solving and decision-making Time management and prioritization Client experience management Performance metrics and reporting

Experience

Minimum 3 years of leadership experience in retail operations, inventory management, or a related hospitality field. Candidates should demonstrate a proven track record of successfully leading and developing teams, managing complex operational workflows, and maintaining high performance standards in dynamic retail environments.

Education

High school diploma or equivalent required; further education in business management, hospitality, or retail operations is preferred but not mandatory.

Workplace

The successful candidate will be located in Austin, Texas, USA.

Compensation

The base compensation for this position ranges from USD 26 to USD 30 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits based on eligibility; inclusion and belonging initiatives supporting workplace diversity and equal opportunity employment.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Retail Operations Supervisor», «Operations Shift Leader», «Store Manager - Operations», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Operations Leader

Austin, USA

Continue to the application.