Sephora Operations Leader

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora seeks a full-time Operations Leader in Atlanta to oversee store operations, inventory, replenishment, fulfillment, visual merchandising, and team development. The role requires 30–40 hours per week, including nights, weekends, and holidays, and pays $24.00–$27.50 per hour.

Role & Responsibilities

• Oversee inventory management, replenishment, order fulfillment, and compliance with operational standards.
• Lead visual merchandising, promotional events, and store maintenance to support brand presentation and sales.
• Partner with the team to deliver exceptional client service and contribute to store goals.
• Coach and train team members in operational processes, selling behaviors, performance metrics, and company initiatives.
• Promote an open, inclusive culture where team members feel empowered.
• Uphold company policies and help maintain a safe, enjoyable shopping experience.
• Meet the required minimum weekly shifts and hours; work peak retail periods, including nights, weekends, and holidays, with punctuality and consistent attendance.

Qualifications

• At least 2 years of leadership experience in a similar role, preferably in retail operations or hospitality; 3 years minimum.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail, problem-solving, and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.
• Availability for full-time work of 30–40 hours per week, including nights, weekends, and holidays.

Skills

Experience

At least 2 years of leadership experience in a similar role, preferably in retail operations or hospitality; 3 years minimum.

Workplace

Compensation

The base compensation for this position ranges from USD 24 to USD 27.50 per hour.

Benefits

Comprehensive healthcare and wellbeing benefits, subject to eligibility.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.