Sephora Operations Lead
- Location
- White RockBritish ColumbiaCanada
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $22.85–28.55/hour
- Posted
- Mar 27, 2026
About Sephora
Sephora is a leading global beauty retailer and a member of the LVMH group. The brand is known for its curated assortment of prestige cosmetics, innovative in-store experiences, and strong emphasis on talent development and retail leadership across its North American network.
Sephora Canada seeks an Operations Lead in White Rock, BC to manage store operations, inventory and overnight teams at BC‑Grandview Corners.
Role & Responsibilities
- Lead and oversee all store operations, ensuring consistent execution of company processes and standards.
- Manage inventory lifecycle activities including shipping, receiving, returns, cycle counts and accuracy controls.
- Directly manage the store operations team and provide day-to-day coaching, feedback and performance management.
- Coordinate and supervise overnight stock teams and third‑party cleaning crews, ensuring adherence to agreed standards.
- Maintain on-stage visual merchandising and ensure store presentation aligns with brand guidelines.
- Manage supplies, testers and sample inventory to meet budgeted levels and operational needs.
- Act regularly as Manager on Duty on the sales floor, supporting Beauty Advisors and engaging with clients.
- Monitor controllable expenses and contribute to staffing, payroll and budget strategy to optimize store performance.
Qualifications
- One to three years of retail operations or store leadership experience in a high‑volume cosmetics or specialty retail environment; equivalent internal experience accepted.
- Proven ability to influence peers and deliver constructive feedback; strong coaching capability.
- Demonstrated proficiency in inventory management and retail operations processes.
- Effective time management, problem‑solving skills and the ability to prioritise in a dynamic retail environment.
- Flexible availability, including support for overnight stock operations, evenings and weekend shifts.
Skills
Experience
One to three years of progressive retail operations or store leadership experience at a similar volume store; equivalent internal experience considered.
Education
High school diploma or equivalent; post‑secondary education in business, retail management or a related field considered an asset.
Workplace
The successful candidate will be located in White Rock, British Columbia, Canada, with easy access to Vancouver.
Compensation
The base compensation for this position ranges from CAD 22.85 to CAD 28.55 per hour.
Benefits
Performance‑based bonus opportunities; competitive benefits program; robust learning and development initiatives.
Culture
Sephora cultivates a fast‑paced, client‑centric retail culture that prizes creativity, product expertise and professional development. The company emphasises mentorship and cross‑functional collaboration within its stores and regional teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Supervisor», «Retail Operations Lead», «Operations Team Lead», «Inventory & Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.